New Madison Hospice And Palliative Care, Inc
Glendora, CA · Medicare-certified hospice (CCN 921654)
CMS process measure: 81.61 (state average 93.41 — below state average)
Serves: 72 ZIP codes (is yours included? →) · Phone: (626) 703-4144 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for New Madison Hospice And Palliative Care, so no star rating or percent-recommend figure is available. On the CMS composite process measure, the hospice scored 81.61, below the California state average of 93.41.
New Madison Hospice And Palliative Care serves 72 ZIP codes from its Glendora, California office in Los Angeles County. Families should confirm whether their specific ZIP code is included by contacting the hospice directly.
Yes, New Madison Hospice And Palliative Care is Medicare-certified, with CCN 921654, certified since April 26, 2017. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies they meet the terminal prognosis requirement.
About this hospice
New Madison Hospice And Palliative Care, Inc is a for-profit hospice based in Glendora, California, serving families in Los Angeles County. The hospice has been Medicare-certified since April 26, 2017, identified by CMS Certification Number (CCN) 921654.
CMS Care Compare has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this provider. This gap is common and often reflects a small number of surveyed patient families rather than any indication of poor quality; families are encouraged to verify current status directly on Medicare Care Compare.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, New Madison Hospice And Palliative Care scored 81.61, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 8 and notes that 12.5% of patients received visits from hospice staff in the last days of life, according to the CMS data vintage referenced above.
New Madison Hospice And Palliative Care reports serving 72 ZIP codes from its Glendora office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries once a physician certifies a terminal prognosis; no additional cost details are provided here. All figures above come from CMS Care Compare data and should be confirmed directly with the hospice or on the Care Compare website.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Madison Hospice And Palliative Care is Medicare-certified (CCN 921654) since April 26, 2017, and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS survey results (star rating or percent recommend) for this hospice, which often happens when too few families were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 81.61, compared with California's state average of 93.41, placing it below the state average on this measure. CMS also lists a care index score of 8 and reports 12.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
New Madison Hospice And Palliative Care serves 72 ZIP codes from its Glendora, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 72 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice; ownership type does not by itself indicate quality of care, but it is a fact families may want to know when comparing providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 26, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms, while hospice care focuses on comfort for those with a terminal prognosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up on medical attention, symptom management, or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact New Madison Hospice And Palliative Care at (626) 703-4144 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact the hospice directly at (626) 703-4144 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staff availability, how care is coordinated, and how the hospice supports patients and caregivers — contact (626) 703-4144 for specifics on this provider.
How do I verify this hospice on Medicare Care Compare?
You can look up New Madison Hospice And Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/921654?state=CA to confirm current certification and quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.