Los Robles Healthcare
Thousand Oaks, CA · Medicare-certified hospice (CCN 751795)
CMS process measure: 94.29 (state average 93.41 — at state average)
Serves: 115 ZIP codes (is yours included? →) · Phone: (805) 777-7234 · Verify on Medicare Care Compare ↗
Family caregivers gave Los Robles Healthcare 3 stars on the CMS CAHPS survey, with 82% saying they would definitely recommend it. Its CMS composite process score of 94.29 is at the state average compared to California's 93.41.
Los Robles Healthcare serves 115 ZIP codes from its Thousand Oaks, CA office in Orange County. Families in that area can contact the hospice directly to confirm whether their specific ZIP code is covered.
Yes, Los Robles Healthcare is Medicare-certified (CCN 751795), certified since April 20, 2016. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Los Robles Healthcare is a for-profit hospice based in Thousand Oaks, California, serving families in Orange County and surrounding areas. It has been Medicare-certified since April 20, 2016 (CCN 751795).
According to CMS Care Compare data collected through the CAHPS Hospice Survey of family caregivers, Los Robles Healthcare received an overall rating of 3 stars. In that survey, 82% of family caregivers said they would definitely recommend this hospice to others, and 79% rated the hospice 9 or 10 on a 0-10 scale.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Los Robles Healthcare scored 94.29, which CMS characterizes as at the state average, compared to a California state average of 93.41. CMS also reports a care index score of 10 and notes that 38.4% of patients received visits in the last days of life, based on the most recently published Care Compare data.
Los Robles Healthcare's service area covers 115 ZIP codes from its Thousand Oaks office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data and reflect the vintage published by CMS at the time of collection. Families are encouraged to verify current figures directly on Medicare Care Compare before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Los Robles Healthcare is Medicare-certified (CCN 751795), certified since April 20, 2016, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, Los Robles Healthcare received an overall rating of 3 stars, with 82% of family caregivers saying they would definitely recommend it and 79% rating it 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 94.29, which CMS describes as at the state average compared to California's average of 93.41.
What areas and ZIP codes does this hospice serve?
Los Robles Healthcare serves 115 ZIP codes from its Thousand Oaks, California office in Orange County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 115 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Los Robles Healthcare is a for-profit hospice; ownership type does not by itself indicate quality, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 20, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients who are no longer pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than pursuing a cure; patients can still receive treatment for symptoms and other conditions unrelated to their terminal diagnosis.
Where is hospice care provided — at home or in a facility?
The provided data does not specify where this hospice delivers care; contact Los Robles Healthcare at (805) 777-7234 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include enrollment details; please contact Los Robles Healthcare directly at (805) 777-7234 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, what area it serves, and how to reach the care team — all of which you can ask Los Robles Healthcare at (805) 777-7234.
How do I verify this hospice on Medicare Care Compare?
You can look up Los Robles Healthcare (CCN 751795) directly at https://www.medicare.gov/care-compare/details/hospice/751795?state=CA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.