Neighbor Care Hospice
Thousand Oaks, CA · Medicare-certified hospice (CCN 921644)
CMS process measure: 87.1 (state average 93.41 — below state average)
Serves: 34 ZIP codes (is yours included? →) · Phone: (805) 379-2398 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Neighbor Care Hospice, so no recommendation percentage or star rating is available. On CMS's quality process composite measure, it scores 87.10, below the California state average of 93.41.
Neighbor Care Hospice serves 34 ZIP codes from its Thousand Oaks, CA office in Ventura County.
Yes, Neighbor Care Hospice is Medicare-certified (CCN 921644, since July 12, 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Neighbor Care Hospice is a for-profit hospice agency based in Thousand Oaks, California, serving families in Ventura County. It has been Medicare-certified since July 12, 2017 (CCN 921644).
CMS has not published CAHPS family caregiver survey results — including the star rating, percent who would definitely recommend, and percent rating the hospice 9 or 10 — for Neighbor Care Hospice. This is often the result of too few surveyed patient families to report reliably, and it should not be read as a sign of poor quality.
On CMS's quality process composite measure, which reflects how consistently a hospice completes recommended care processes, Neighbor Care Hospice scores 87.10, compared with a California state average of 93.41 — placing it below the state average. CMS also reports a care index score of 9 and notes that 28.8% of patients received visits from staff in the last days of life, according to the most recent Care Compare data.
Neighbor Care Hospice's service area extends to 34 ZIP codes from its Thousand Oaks office.
Hospice care through Medicare is covered under the Medicare hospice benefit for eligible patients whose doctor certifies a terminal prognosis; this listing does not include cost information.
All figures above come from CMS Care Compare data and reflect the most recent published vintage available. Families are encouraged to verify current details directly on Care Compare or by calling the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Neighbor Care Hospice is Medicare-certified (CCN 921644) since July 12, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Neighbor Care Hospice, often due to too few surveyed families — this does not necessarily indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 87.10, compared with a California state average of 93.41, placing it below the state average. CMS also reports a care index score of 9 and that 28.8% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Neighbor Care Hospice serves 34 ZIP codes from its office in Thousand Oaks, Ventura County, California.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 34 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Neighbor Care Hospice is a for-profit agency. Ownership type does not by itself determine quality; CMS quality measures and caregiver surveys are better indicators when available.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 12, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to ease symptoms, while hospice care focuses on comfort for patients with a terminal prognosis who have chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or symptom management.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Neighbor Care Hospice delivers care; contact the hospice at (805) 379-2398 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Neighbor Care Hospice directly at (805) 379-2398 to ask how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores compared to the state average, service area, and how care needs would be met — you can raise these directly with the hospice at (805) 379-2398.
How do I verify this hospice on Medicare Care Compare?
You can look up Neighbor Care Hospice (CCN 921644) at https://www.medicare.gov/care-compare/details/hospice/921644?state=CA to review its current published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.