Lucent Health Group
Plano, TX · Medicare-certified hospice (CCN 741528)
CMS process measure: 79.41 (state average 94.72 — below state average)
Serves: 61 ZIP codes (is yours included? →) · Phone: (972) 750-0642 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Lucent Health Group, so no star rating or percent-recommend figure is currently available. On CMS's composite process measure, Lucent Health Group scores 79.41, below the Texas state average of 94.72.
Lucent Health Group serves 61 ZIP codes from its Plano, Texas office in Collin County.
Yes, Lucent Health Group is Medicare-certified (CCN 741528, since August 22, 2014); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Lucent Health Group is a for-profit hospice based in Plano, Texas, serving families in Collin County and the surrounding area. It has been Medicare-certified since August 22, 2014 (CCN 741528).
CMS Care Compare has not published CAHPS family caregiver survey results for this hospice — a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage giving a top rating of 9 or 10 are all currently unavailable. This is often the result of small patient counts and should not be read as a reflection of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Lucent Health Group scores 79.41, compared with a Texas state average of 94.72 — placing it below the state average on this measure. CMS also lists a care index score of 9 and reports that 59.8% of patients received visits during the last days of life, according to the data CMS has published.
Lucent Health Group's service area covers 61 ZIP codes from its Plano, TX office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost information is provided here beyond that fact.
All figures above come from CMS Care Compare data as most recently published; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Lucent Health Group is Medicare-certified (CCN 741528) as of August 22, 2014, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Lucent Health Group, which often happens with smaller patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 79.41, compared with a Texas state average of 94.72, placing it below the state average on this measure. CMS also lists a care index score of 9 and reports 59.8% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Lucent Health Group serves 61 ZIP codes from its Plano, TX location in Collin County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 61 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Lucent Health Group is a for-profit hospice; ownership type does not by itself determine quality, but families may want to review the CMS quality measures alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 22, 2014.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less if the illness runs its usual course.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive care for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Lucent Health Group delivers care; please contact the hospice at (972) 750-0642 or check Medicare Care Compare to confirm.
How do I start hospice care with this provider?
Contact Lucent Health Group directly at (972) 750-0642 to ask about starting care, and verify current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, the areas it serves, and how quickly care can begin — contact Lucent Health Group at (972) 750-0642 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Lucent Health Group (CCN 741528) at https://www.medicare.gov/care-compare/details/hospice/741528?state=TX to review its current published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.