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Madison Hospice, Inc.

West Covina, CA · Medicare-certified hospice (CCN B21570)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: not reported
Serves: 26 ZIP codes (is yours included? →) · Phone: (818) 435-7800 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family-caregiver survey results or a composite process measure for Madison Hospice, Inc., so no star rating or recommendation percentage is currently available. Its CMS-reported care index score is 9, and families can check Care Compare directly for the latest published figures.

Madison Hospice, Inc. serves 26 ZIP codes from its West Covina, California office in Los Angeles County. Families nearby can contact the hospice directly to confirm whether their specific address falls within the service area.

Yes, Madison Hospice, Inc. is Medicare-certified, with CCN B21570, certified since May 19, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.

About this hospice

Madison Hospice, Inc. is a for-profit hospice agency located in West Covina, California, serving families in Los Angeles County. The hospice has been Medicare-certified since May 19, 2021, meaning it meets federal health and safety requirements to provide hospice care to eligible Medicare beneficiaries.

According to CMS Care Compare data, Madison Hospice, Inc. has a care index score of 9. CMS has not published a CAHPS family-caregiver survey star rating, percentage of families who would definitely recommend the hospice, or percentage rating the hospice 9-10 for this agency — this often happens when a hospice has served too few patients in the survey period for CMS to publish reliable results, and it should not be read as a sign of poor quality.

CMS also has not published a composite process measure score for Madison Hospice, Inc. that can be compared to the California state average of 93.41. Where CMS has not released a figure, that reflects data availability rather than performance.

Madison Hospice, Inc. reports serving 26 ZIP codes from its West Covina office, giving families in a broad area of Los Angeles County the ability to inquire about hospice services from this agency.

The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data as most recently published; families are encouraged to verify current details directly on Care Compare or by calling the hospice.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Madison Hospice, Inc. is Medicare-certified (CCN B21570) since May 19, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family-caregiver survey results for Madison Hospice, Inc., often because too few patients were surveyed to report reliable figures.

How does this hospice score on CMS quality measures compared to the state average?

CMS has not published a composite process measure score for this hospice to compare against California's state average of 93.41. Its reported care index score is 9.

What areas and ZIP codes does this hospice serve?

Madison Hospice, Inc. reports serving 26 ZIP codes from its West Covina office in Los Angeles County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 26 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Madison Hospice, Inc. is a for-profit hospice. Ownership type does not determine care quality on its own, but it is one factor families may want to consider alongside CMS quality data.

How long has this hospice been Medicare-certified?

Madison Hospice, Inc. has been Medicare-certified since May 19, 2021.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness, but it does not mean giving up all care — pain relief, symptom management, and support continue.

Where is hospice care provided — at home or in a facility?

The location of care is not specified in the available CMS data; please contact Madison Hospice, Inc. at (818) 435-7800 to ask about where they provide care.

How do I start hospice care with this provider?

Starting hospice care generally requires a physician's certification of eligibility; contact Madison Hospice, Inc. directly at (818) 435-7800 to learn their specific process.

What questions should I ask when choosing a hospice?

Families often ask about CAHPS survey results, quality measures, staffing, service area, and how care is coordinated; you can review Madison Hospice, Inc.'s published data on Medicare Care Compare and ask the hospice directly for anything not covered there.

How do I verify this hospice on Medicare Care Compare?

You can look up Madison Hospice, Inc. (CCN B21570) at https://www.medicare.gov/care-compare/details/hospice/B21570?state=CA to review its current CMS-reported information.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.