Maxserve Hospice
Dallas, TX · Medicare-certified hospice (CCN 741558)
CMS process measure: 93.94 (state average 94.72 — at state average)
Serves: 148 ZIP codes (is yours included? →) · Phone: (972) 784-4066 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 77% would definitely recommend Maxserve Hospice, and 76% rated their experience a 9 or 10 out of 10. On CMS's composite care process measure, Maxserve Hospice scored 93.94, which is at the Texas state average of 94.72.
Maxserve Hospice serves 148 ZIP codes from its Dallas, Texas office in Dallas County.
Yes, Maxserve Hospice is Medicare-certified (CCN 741558), certified since March 10, 2015; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Maxserve Hospice is a for-profit hospice agency based in Dallas, Texas, serving patients and families in Dallas County and the surrounding region. The agency has been Medicare-certified since March 10, 2015 (CCN 741558).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey reported that 77% would definitely recommend Maxserve Hospice, and 76% rated their overall experience with the hospice a 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided; when such a figure is unavailable, it often reflects a small number of survey responses rather than a quality concern.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Maxserve Hospice scored 93.94, which CMS describes as being at the state average of 94.72 for Texas. CMS also reports that 33.6% of patients received visits from hospice staff in the final days of life, part of the broader care index data CMS publishes for this agency.
Maxserve Hospice's service area spans 148 ZIP codes. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries once a physician certifies a terminal prognosis; no cost details are provided here beyond that basic fact. All figures above come from CMS Care Compare data as supplied.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Maxserve Hospice is Medicare-certified (CCN 741558) since March 10, 2015, and the Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 77% of family caregivers said they would definitely recommend Maxserve Hospice, and 76% rated their overall experience a 9 or 10 out of 10. CMS has not published a separate star rating in the data available for this hospice.
How does this hospice score on CMS quality measures compared to the state average?
Maxserve Hospice scored 93.94 on CMS's composite process measure, which CMS reports as being at the Texas state average of 94.72. CMS also reports that 33.6% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Maxserve Hospice serves 148 ZIP codes from its office in Dallas, Dallas County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 148 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Maxserve Hospice is a for-profit agency. Ownership type doesn't by itself determine quality, but it's a factor some families consider alongside CMS survey and quality measure data.
How long has this hospice been Medicare-certified?
Maxserve Hospice has been Medicare-certified since March 10, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure for patients who typically have a life expectancy of six months or less as certified by a physician.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curative treatment for the terminal illness; it does not mean giving up all care, and patients still receive medical, emotional, and spiritual support.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings for Maxserve Hospice; contact the hospice directly at (972) 784-4066 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care with Maxserve Hospice, contact the hospice at (972) 784-4066 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, quality measure scores compared to state averages, service area, and how care is coordinated; you can review these figures for Maxserve Hospice on Medicare Care Compare and ask the hospice directly by calling (972) 784-4066.
How do I verify this hospice on Medicare Care Compare?
You can look up Maxserve Hospice (CCN 741558) directly at https://www.medicare.gov/care-compare/details/hospice/741558?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.