Medical City Hospice & Family Care
Irving, TX · Medicare-certified hospice (CCN 671785)
CMS process measure: 98.82 (state average 94.72 — above state average)
Serves: 106 ZIP codes (is yours included? →) · Phone: (817) 633-9125 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS reported that 77% would definitely recommend Medical City Hospice & Family Care, and 68% rated their experience 9 or 10 out of 10. Its CMS composite process score of 98.82 is above the Texas state average of 94.72.
Medical City Hospice & Family Care serves 106 ZIP codes from its office in Irving, Texas, in Dallas County.
Yes, Medical City Hospice & Family Care is Medicare-certified (CCN 671785, since 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Medical City Hospice & Family Care is a for-profit hospice serving the Irving, Texas area from its office in Dallas County. It has been Medicare-certified since September 9, 2013, under CMS Certification Number (CCN) 671785.
According to CMS Care Compare survey data, 77% of family caregivers who responded said they would definitely recommend this hospice, and 68% rated their overall experience with the hospice at 9 or 10 out of 10. CMS has not published a distinct overall CAHPS star rating figure for this hospice in the data provided, which can happen when a hospice has a smaller number of surveyed patients; this is not an indication of poor quality.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Medical City Hospice & Family Care scored 98.82, compared with a Texas state average of 94.72 — placing it above the state average. CMS also reports that 48.8% of patients received visits from hospice staff in the final days of life, though how this compares to other hospices is not included here.
The hospice's service area, as listed on Care Compare, spans 106 ZIP codes. Care under Medicare is provided through the Medicare hospice benefit, which covers hospice care for eligible beneficiaries when a physician certifies a terminal prognosis. All figures above come from CMS Care Compare data as provided; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Medical City Hospice & Family Care has been Medicare-certified (CCN 671785) since September 9, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
In CMS's CAHPS survey, 77% of family caregivers said they would definitely recommend this hospice, and 68% rated their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 98.82, compared with a Texas average of 94.72, placing it above the state average. CMS also reports that 48.8% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 106 ZIP codes from its office in Irving, Texas, in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 106 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality; CMS quality and survey measures are the more direct indicators of care experience.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since September 9, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure and is typically for patients with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean abandoning medical care or support for the patient and family.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact them at (817) 633-9125 or check Medicare Care Compare for details.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Medical City Hospice & Family Care directly at (817) 633-9125 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
You may want to ask about caregiver recommendation rates, quality measure scores compared to state averages, service area, and how care is coordinated — all of which can be checked against CMS Care Compare data and confirmed by calling the hospice at (817) 633-9125.
How do I verify this hospice on Medicare Care Compare?
You can look up Medical City Hospice & Family Care (CCN 671785) at https://www.medicare.gov/care-compare/details/hospice/671785?state=TX to review its current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.