True Hearts And Hands Hospice Llc
Irving, TX · Medicare-certified hospice (CCN 741581)
CMS process measure: 87.5 (state average 94.72 — below state average)
Serves: 49 ZIP codes (is yours included? →) · Phone: (903) 422-8100 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for True Hearts And Hands Hospice. On CMS's composite process measure, it scored 87.50, below the Texas state average of 94.72.
True Hearts And Hands Hospice serves 49 ZIP codes from its office in Irving, Texas, in Dallas County.
Yes, True Hearts And Hands Hospice is Medicare-certified, CCN 741581, since March 12, 2015. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
True Hearts And Hands Hospice LLC is a for-profit hospice agency based in Irving, Texas, serving patients in Dallas County. According to CMS Care Compare data, the hospice has been Medicare-certified since March 12, 2015.
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This often happens when a hospice has too few surveyed patients for CMS to report reliable figures, and it does not indicate poor quality.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, True Hearts And Hands Hospice scored 87.50, compared to the Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 7 and notes that 61.9% of patients received visits in the last days of life, based on the most recent Care Compare data vintage available.
The hospice reports serving 49 ZIP codes from its Irving, Texas office.
The Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies their eligibility. No cost details beyond this are included here. All figures in this profile come from CMS Care Compare data; families are encouraged to verify current figures directly on Care Compare before making decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. True Hearts And Hands Hospice is Medicare-certified (CCN 741581) since March 12, 2015, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating 9-10) for this hospice, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 87.50, compared to the Texas state average of 94.72, placing it below the state average on this measure. CMS also reports a care index score of 7 and that 61.9% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 49 ZIP codes from its office in Irving, Texas, in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 49 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
True Hearts And Hands Hospice is a for-profit organization. Ownership type alone doesn't determine quality; CMS quality measures and survey results are more direct indicators to review.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 12, 2015.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Hospice shifts the focus to comfort, symptom management, and quality of life rather than curing an illness; patients can still receive treatments aimed at easing symptoms and can change their care decisions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (903) 422-8100 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice at (903) 422-8100 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, composite process scores compared to the state average, the ZIP codes served, and how long the hospice has been Medicare-certified — all of which are covered here where CMS has published data.
How do I verify this hospice on Medicare Care Compare?
You can look up True Hearts And Hands Hospice (CCN 741581) directly at https://www.medicare.gov/care-compare/details/hospice/741581?state=TX to confirm current figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.