Medplus Hospice Services
Upland, CA · Medicare-certified hospice (CCN 921519)
CMS process measure: 80.65 (state average 93.41 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (909) 946-2255 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Medplus Hospice Services. On the CMS composite process measure, it scored 80.65, which is below the California state average of 93.41.
Medplus Hospice Services serves 42 ZIP codes from its Upland, California office in San Bernardino County, according to CMS data.
Yes, Medplus Hospice Services is Medicare-certified (CCN 921519, since October 23, 2013); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Medplus Hospice Services is a for-profit hospice based in Upland, California, serving families in San Bernardino County and surrounding areas. It has been Medicare-certified since October 23, 2013, under CMS Certification Number (CCN) 921519.
CMS's Care Compare data does not include published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often the case for hospices with smaller patient counts, and it does not indicate poor quality — it simply means CMS has not published this measure for Medplus Hospice Services.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Medplus Hospice Services scored 80.65, compared to the California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 and that 41.9% of patients received visits in the final days of life, according to the same data set.
Medplus Hospice Services' service area, per CMS data, covers 42 ZIP codes from its Upland office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly on Medicare Care Compare and by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Medplus Hospice Services is Medicare-certified (CCN 921519) since October 23, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, often the case for hospices with smaller patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Medplus Hospice Services scored 80.65, compared to the California state average of 93.41 — below the state average, per CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 42 ZIP codes from its Upland, California office in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Medplus Hospice Services is a for-profit hospice, per CMS records; ownership type is one factor families may consider alongside CMS quality measures, but it is not by itself an indicator of care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since October 23, 2013, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped seeking a cure and generally have a life expectancy of six months or less as certified by a doctor.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, and patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Medplus Hospice Services delivers care; please contact the hospice at (909) 946-2255 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not describe an intake process; please contact Medplus Hospice Services directly at (909) 946-2255 to learn how to begin care, and verify certification details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and how care is provided; you can review Medplus Hospice Services' published CMS figures above and contact the hospice at (909) 946-2255 for anything not covered here.
How do I verify this hospice on Medicare Care Compare?
You can look up Medplus Hospice Services (CCN 921519) directly at https://www.medicare.gov/care-compare/details/hospice/921519?state=CA to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.