Mercy Health Hospice Metropolis
Metropolis, IL · Medicare-certified hospice (CCN 141548)
CMS process measure: 100 (state average 96.22 — above state average)
Serves: 17 ZIP codes (is yours included? →) · Phone: (270) 415-3636 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would definitely recommend Mercy Health Hospice Metropolis 86% of the time, and its CMS composite process score of 100.00 is above the Illinois state average of 96.22. CMS has not published a specific star rating for this hospice in the data available.
Mercy Health Hospice Metropolis serves 17 ZIP codes from its Metropolis, Illinois office in Massac County. Families outside that area should confirm coverage directly with the hospice.
Yes, Mercy Health Hospice Metropolis is Medicare-certified, with CCN 141548, certified since 1992. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies their eligibility.
About this hospice
Mercy Health Hospice Metropolis is a non-profit hospice based in Metropolis, Illinois, serving families in Massac County and the surrounding area. It has been Medicare-certified since May 4, 1992 (CCN 141548).
According to CMS Care Compare data, 86% of family caregivers who responded to the CAHPS Hospice Survey said they would definitely recommend this hospice, and 77% gave it an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided; where that is the case, it is often due to a small number of survey responses and should not be read as a sign of poor quality.
On CMS's composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Mercy Health Hospice Metropolis scored 100.00, compared with the Illinois state average of 96.22, placing it above the state average. CMS also reports a care index score of 9 and notes that 68.8% of patients received visits from staff in the last days of life.
The hospice's service area, as reflected in CMS data, spans 17 ZIP codes surrounding its Metropolis office.
All figures above come from CMS Care Compare data. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Mercy Health Hospice Metropolis is Medicare-certified (CCN 141548) since May 4, 1992, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 86% of family caregivers said they would definitely recommend this hospice, and 77% gave it an overall rating of 9 or 10 out of 10. CMS has not published a separate star rating in the data available.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 100.00, above the Illinois state average of 96.22. CMS also reports a care index score of 9 and that 68.8% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 17 ZIP codes from its office in Metropolis, Illinois, in Massac County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 17 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type doesn't determine quality on its own, but it can be one factor families consider alongside CMS survey and quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 4, 1992.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is typically for people with a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive medical care for comfort.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (270) 415-3636 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; please contact the hospice directly at (270) 415-3636 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, its service area, and its ownership type — all of which are noted here from CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can look up Mercy Health Hospice Metropolis (CCN 141548) at https://www.medicare.gov/care-compare/details/hospice/141548?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.