Vna Hospice
Rockford, IL · Medicare-certified hospice (CCN 141521)
CMS process measure: 97.37 (state average 96.22 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (815) 971-3550 · Verify on Medicare Care Compare ↗
Vna Hospice has earned a 5-star family caregiver rating on the CMS CAHPS survey, with 94% saying they would definitely recommend it. Its CMS composite process score of 97.37 is above the Illinois state average of 96.22.
Vna Hospice serves 33 ZIP codes from its office in Rockford, Illinois, in Winnebago County.
Yes, Vna Hospice is Medicare-certified (CCN 141521, since December 29, 1988); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Vna Hospice is a non-profit hospice based in Rockford, Illinois, serving families in Winnebago County and the surrounding area. It has been Medicare-certified since December 29, 1988 (CCN 141521), meaning the Medicare hospice benefit covers hospice care for eligible patients under a doctor's certification.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Vna Hospice an overall rating of 5 stars. Ninety-four percent said they would definitely recommend the hospice to others, and 92 percent rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Vna Hospice scored 97.37, compared to the Illinois state average of 96.22, placing it above the state average. CMS also reports a care index score of 9 and a rate of 80.6% for visits in the last days of life. Some measures, if not listed here, have not been published by CMS for this hospice, which is often due to small patient counts and does not by itself suggest lower quality.
Vna Hospice's service area, as reflected in CMS data, covers 33 ZIP codes. All figures in this profile come from CMS Care Compare data and reflect the most recently published survey and quality-measure vintage available. Families are encouraged to verify current details directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Vna Hospice is Medicare-certified (CCN 141521) since December 29, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Vna Hospice a 5-star CAHPS rating, with 94% saying they would definitely recommend it and 92% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score of 97.37 is above the Illinois state average of 96.22, and CMS lists a care index score of 9 and a visits-in-last-days-of-life rate of 80.6%.
What areas and ZIP codes does this hospice serve?
Vna Hospice, based in Rockford, Illinois (Winnebago County), serves 33 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Vna Hospice is a non-profit organization; ownership type is one factor families may consider alongside CMS quality data, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Vna Hospice has been Medicare-certified since December 29, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped pursuing curative treatment and are expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify where this hospice delivers care; please contact Vna Hospice at (815) 971-3550 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't cover enrollment steps; contact Vna Hospice directly at (815) 971-3550 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, quality measure performance versus the state average, service area coverage, and how care is coordinated — all of which can be reviewed for Vna Hospice on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Vna Hospice (CCN 141521) directly at https://www.medicare.gov/care-compare/details/hospice/141521?state=IL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.