Mercy Hospice Mt Shasta
Mount Shasta, CA · Medicare-certified hospice (CCN 051736)
CMS process measure: 100 (state average 93.41 — above state average)
Serves: 9 ZIP codes (is yours included? →) · Phone: (530) 926-6111 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave Mercy Hospice Mt Shasta strong marks, with 97% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 100.00, above the California state average of 93.41.
Mercy Hospice Mt Shasta serves 9 ZIP codes from its Mount Shasta, California office, located in Siskiyou County, according to CMS Care Compare data.
Yes, Mercy Hospice Mt Shasta is Medicare-certified (CCN 051736), certified since October 21, 1999. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that care is needed.
About this hospice
Mercy Hospice Mt Shasta is a non-profit hospice based in Mount Shasta, California, serving Siskiyou County. It has been Medicare-certified since October 21, 1999, meaning it has met federal health and safety standards for over two decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported strong satisfaction: 97% said they would definitely recommend this hospice, and 90% rated their overall experience 9 or 10 out of 10. CMS has not published a specific overall CAHPS star rating for this hospice in the data provided, which can occur when patient counts are small; this is not an indicator of poor quality.
On CMS's composite process measure — which reflects how consistently a hospice completes a bundle of recommended care processes — Mercy Hospice Mt Shasta scored 100.00, compared to a California state average of 93.41. That places this hospice above the state average on this measure. CMS also reports a care index score of 10, and notes that 56.4% of patients received visits from staff in the final days of life, according to the most recent Care Compare data.
Mercy Hospice Mt Shasta's service area includes 9 ZIP codes. The Medicare hospice benefit covers hospice care for patients who qualify; no separate cost information is provided here. All figures above come from CMS Care Compare data.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Mercy Hospice Mt Shasta is Medicare-certified (CCN 051736) since October 21, 1999, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 97% of family caregivers said they would definitely recommend this hospice, and 90% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice in the available data.
How does this hospice score on CMS quality measures compared to the state average?
Mercy Hospice Mt Shasta scored 100.00 on CMS's composite process measure, compared to a California state average of 93.41, placing it above the state average. CMS also reports a care index score of 10 and notes that 56.4% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
This hospice serves 9 ZIP codes from its Mount Shasta, California location in Siskiyou County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 9 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mercy Hospice Mt Shasta is a non-profit hospice. Ownership type can inform how a hospice is organized, but CMS quality data should be reviewed alongside it to understand actual performance.
How long has this hospice been Medicare-certified?
Mercy Hospice Mt Shasta has been Medicare-certified since October 21, 1999, more than 25 years.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are generally expected to have a limited life expectancy. Both emphasize quality of life and symptom relief.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean abandoning medical care or support, and patients can still receive treatment for symptoms and other health conditions.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care. Please contact Mercy Hospice Mt Shasta at (530) 926-6111 to ask about care settings.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process. Please contact Mercy Hospice Mt Shasta at (530) 926-6111 for guidance on getting started.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, how a hospice's quality measures compare to state averages, the size of its service area, and how long it has been Medicare-certified — all of which are reflected in this listing's CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Mercy Hospice Mt Shasta's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/051736?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.