Mountain Valley Hospice & Palliative Care
Dobson, NC · Medicare-certified hospice (CCN 341546)
CMS process measure: 98.45 (state average 97.95 — at state average)
Serves: 94 ZIP codes (is yours included? →) · Phone: (336) 789-2922 · Verify on Medicare Care Compare ↗
Mountain Valley Hospice & Palliative Care has a 5-star family caregiver rating from the CMS CAHPS survey, with 92% of caregivers saying they would definitely recommend it. Its CMS composite process score of 98.45 is at the North Carolina state average of 97.95.
Mountain Valley Hospice & Palliative Care serves 94 ZIP codes from its Dobson, North Carolina office in Surry County.
Yes, Mountain Valley Hospice & Palliative Care is Medicare-certified (CCN 341546, since 1990); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Mountain Valley Hospice & Palliative Care is a non-profit hospice based in Dobson, North Carolina, in Surry County. It has been Medicare-certified since January 5, 1990 (CCN 341546), meaning it has provided hospice services under Medicare's oversight for over three decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a 5-star rating. Ninety-two percent said they would definitely recommend this hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the experiences reported by families of patients who received care here, as published by CMS.
On CMS's composite process measure, which looks at whether recommended care processes were followed, Mountain Valley scored 98.45, compared to the North Carolina state average of 97.95 — putting it at the state average. CMS also reports a care index score of 10 for this hospice, and that 62.2% of patients received visits in the last days of life, per the most recent CMS data vintage available.
Mountain Valley Hospice & Palliative Care's service area, per its CMS listing, spans 94 ZIP codes served from its Dobson office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details beyond that are provided here. All figures above come from CMS Care Compare data and may not reflect the most current information — families should confirm directly with the hospice or on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Mountain Valley Hospice & Palliative Care is Medicare-certified (CCN 341546) and has been since January 5, 1990. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Per CMS's CAHPS survey data, this hospice received a 5-star family caregiver rating, with 92% saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.45, compared to the North Carolina state average of 97.95, placing it at the state average.
What areas and ZIP codes does this hospice serve?
According to CMS data, Mountain Valley Hospice & Palliative Care serves 94 ZIP codes from its office in Dobson, Surry County, North Carolina.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 94 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Mountain Valley Hospice & Palliative Care is organized as a non-profit hospice, per CMS ownership records. Ownership type can be a factor families weigh, but CMS quality measures apply regardless of ownership type.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since January 5, 1990, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor expects a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive supportive medical care for symptoms and pain.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care; contact Mountain Valley Hospice & Palliative Care at (336) 789-2922 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To start hospice care, contact Mountain Valley Hospice & Palliative Care directly at (336) 789-2922 and confirm certification and coverage details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores, service area, and how care needs will be met; you can review this hospice's published CMS figures and also ask directly by calling (336) 789-2922.
How do I verify this hospice on Medicare Care Compare?
You can look up Mountain Valley Hospice & Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/341546?state=NC to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.