Munson Hospice And Palliative Care
Traverse City, MI · Medicare-certified hospice (CCN 231515)
CMS process measure: 99.87 (state average 97.27 — above state average)
Serves: 127 ZIP codes (is yours included? →) · Phone: (616) 935-6520 · Verify on Medicare Care Compare ↗
Munson Hospice And Palliative Care received a 4 out of 5 star CAHPS caregiver rating, with 90% of family caregivers saying they would definitely recommend it. Its CMS composite process score of 99.87 is above the Michigan state average of 97.27.
Munson Hospice And Palliative Care serves 127 ZIP codes from its Traverse City, MI office in Grand Traverse County.
Yes, Munson Hospice And Palliative Care is Medicare-certified (CCN 231515, since 1986); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Munson Hospice And Palliative Care is a non-profit hospice based in Traverse City, Michigan, serving families in Grand Traverse County and the surrounding region. It has been Medicare-certified since July 25, 1986 (CCN 231515), meaning it has met federal requirements for hospice care for well over three decades.
According to CMS Care Compare survey data, family caregivers gave this hospice a CAHPS star rating of 4 out of 5. Ninety percent of surveyed caregivers said they would definitely recommend this hospice to others, and 88% rated their overall experience 9 or 10 out of 10. On CMS's composite process measure, which reflects how consistently core hospice care processes are followed, Munson Hospice scored 99.87, which is above the Michigan state average of 97.27. CMS also reports a care index score of 9 and shows that 72.8% of patients received visits during the last days of life, based on the most recent published CMS data vintage.
This hospice reports serving 127 ZIP codes from its Traverse City office, reflecting a wide service area across the region.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here beyond that. Where any measure is not mentioned above, CMS has not published it for this hospice, which is often related to small patient counts rather than an indication of quality. Families are encouraged to review the full Care Compare listing for the most current details.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Munson Hospice And Palliative Care has been Medicare-certified since July 25, 1986 (CCN 231515), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4 out of 5 star caregiver rating, with 90% of caregivers saying they would definitely recommend this hospice and 88% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 99.87, above the Michigan state average of 97.27, and CMS lists a care index score of 9.
What areas and ZIP codes does this hospice serve?
This hospice serves 127 ZIP codes from its Traverse City, Michigan office in Grand Traverse County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 127 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a non-profit hospice. Ownership type can relate to organizational priorities, but CMS quality measures should be reviewed alongside it to judge care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 25, 1986, giving it decades of history providing hospice services.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms, while hospice care focuses on comfort for patients who have stopped curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain, symptoms, and other conditions.
Where is hospice care provided — at home or in a facility?
This data does not specify the settings offered; please contact the hospice at (616) 935-6520 or check the Medicare Care Compare listing to confirm where care is provided.
How do I start hospice care with this provider?
The available CMS data does not describe intake steps; please call the hospice at (616) 935-6520 to ask about how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how consistently care processes are followed, the geographic service area, and how to reach the hospice team directly — all of which you can review here and by calling (616) 935-6520.
How do I verify this hospice on Medicare Care Compare?
You can look up Munson Hospice And Palliative Care (CCN 231515) directly at https://www.medicare.gov/care-compare/details/hospice/231515?state=MI to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.