New Haven Hospice Care, Inc
New Haven, MO · Medicare-certified hospice (CCN 261673)
CMS process measure: 96.36 (state average 95.27 — above state average)
Serves: 20 ZIP codes (is yours included? →) · Phone: (573) 237-2878 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS gave New Haven Hospice Care in New Haven, MO strong marks: 97% said they would definitely recommend it, and 93% rated it 9 or 10 out of 10. On CMS's composite process measure it scored 96.36, above the Missouri state average of 95.27.
New Haven Hospice Care serves 20 ZIP codes from its New Haven, MO office in Franklin County. Families can contact the hospice directly to confirm whether a specific address is included in its service area.
Yes, New Haven Hospice Care, Inc is Medicare-certified (CCN 261673, since December 13, 2017). The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies that the patient qualifies.
About this hospice
New Haven Hospice Care, Inc is a non-profit hospice based in New Haven, Missouri, serving families in Franklin County and the surrounding area. It has been Medicare-certified since December 13, 2017 (CCN 261673).
According to CMS Care Compare data, 97% of family caregivers who responded to the CAHPS Hospice Survey said they would definitely recommend this hospice, and 93% gave the hospice an overall rating of 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice, which is often the case when the number of surveyed patients is small; this should not be read as a sign of lower quality.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, New Haven Hospice Care scored 96.36, compared with a Missouri state average of 95.27 — placing it above the state average. CMS also reports that visits occurred in the last days of life for 64.7% of patients.
New Haven Hospice Care's service area currently covers 20 ZIP codes from its New Haven, MO office.
All figures above are drawn from CMS Care Compare data as most recently published; families should verify current figures directly on Care Compare before making decisions. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for patients who qualify and whose physician certifies eligibility; no cost details beyond that are provided here.
Questions families ask
Does Medicare cover care from this hospice?
Yes. New Haven Hospice Care, Inc is Medicare-certified (CCN 261673) since December 13, 2017, and the Medicare hospice benefit covers hospice care for patients who are certified eligible by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, 97% of family caregivers said they would definitely recommend this hospice, and 93% rated it 9 or 10 out of 10. CMS has not published a separate star rating for this hospice, which often happens with smaller patient counts and does not indicate lower quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 96.36, compared with a Missouri state average of 95.27 — above the state average.
What areas and ZIP codes does this hospice serve?
It serves 20 ZIP codes from its New Haven, MO office in Franklin County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
New Haven Hospice Care, Inc is a non-profit organization. Ownership type can affect an organization's mission and reporting, but CMS quality data should be reviewed regardless of ownership structure.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 13, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort rather than cure, typically when a person is expected to have six months or less to live if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care, and pain and symptom management continue.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify where this hospice delivers care. Please contact New Haven Hospice Care at (573) 237-2878 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided doesn't describe the enrollment process. Please contact New Haven Hospice Care at (573) 237-2878 to learn how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services covered, how care is coordinated, and how caregivers have rated their experience; contact New Haven Hospice Care at (573) 237-2878 with specific questions, and review its listing on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up New Haven Hospice Care, Inc (CCN 261673) at https://www.medicare.gov/care-compare/details/hospice/261673?state=MO to see the latest CMS-published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.