Northern Arizona Hospice
Cottonwood, AZ · Medicare-certified hospice (CCN 031502)
CMS process measure: 98.65 (state average 94.29 — above state average)
Serves: 28 ZIP codes (is yours included? →) · Phone: (928) 639-6676 · Verify on Medicare Care Compare ↗
Northern Arizona Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 87% saying they would definitely recommend it. Its CMS composite process score of 98.65 is above the Arizona state average of 94.29.
Northern Arizona Hospice serves 28 ZIP codes from its Cottonwood, Arizona office in Yavapai County.
Yes, Northern Arizona Hospice is Medicare-certified, with CCN 031502, certified since 1984; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Northern Arizona Hospice is a for-profit hospice based in Cottonwood, Arizona, serving Yavapai County and surrounding areas. It has been Medicare-certified since July 25, 1984 (CCN 031502), meaning it has provided hospice services under Medicare oversight for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Northern Arizona Hospice an overall rating of 4 stars. Among those surveyed, 87% said they would definitely recommend this hospice to others, and 87% rated their experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes recommended care processes, Northern Arizona Hospice scored 98.65, compared to the Arizona state average of 94.29 — placing it above the state average. CMS also reports a care index score of 10 and notes that 84.7% of patients received visits in the last days of life, per the most recent published data.
Northern Arizona Hospice reports serving 28 ZIP codes from its Cottonwood office. The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility; no cost details are provided here.
All figures above come from CMS Care Compare data as published by CMS; families should verify current figures directly on Care Compare, as CMS updates these figures periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Northern Arizona Hospice is Medicare-certified (CCN 031502) since July 25, 1984, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey gives Northern Arizona Hospice a 4-star family caregiver rating, with 87% saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 98.65, above the Arizona state average of 94.29. CMS also lists a care index score of 10 and reports 84.7% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Northern Arizona Hospice serves 28 ZIP codes from its Cottonwood, Arizona location in Yavapai County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 28 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Northern Arizona Hospice is a for-profit organization. Ownership type does not directly determine quality; CMS quality measures and CAHPS survey results offer a more direct comparison.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since July 25, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people with a terminal diagnosis who are no longer pursuing curative treatment.
Does choosing hospice mean giving up treatment?
No — choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; it is not about giving up care.
Where is hospice care provided — at home or in a facility?
This data does not specify the settings offered by Northern Arizona Hospice; please contact the hospice at (928) 639-6676 and verify on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Northern Arizona Hospice at (928) 639-6676 and confirm details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, quality measure scores compared to the state average, and areas served — all of which are covered above for Northern Arizona Hospice; for other specifics, contact the hospice directly at (928) 639-6676.
How do I verify this hospice on Medicare Care Compare?
You can look up Northern Arizona Hospice (CCN 031502) directly at https://www.medicare.gov/care-compare/details/hospice/031502?state=AZ to see the latest published CMS figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.