Novel Hospice Care
Dallas, TX · Medicare-certified hospice (CCN 741666)
CMS process measure: 98.04 (state average 94.72 — above state average)
Serves: 70 ZIP codes (is yours included? →) · Phone: (972) 994-9395 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Novel Hospice Care, often because of small patient counts, so no star rating or recommend percentage is available. On CMS's composite process measure, Novel Hospice Care scored 98.04, above the Texas state average of 94.72.
Novel Hospice Care serves 70 ZIP codes from its Dallas, Texas office in Dallas County.
Yes, Novel Hospice Care is Medicare-certified (CCN 741666, since 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Novel Hospice Care is a for-profit hospice agency based in Dallas, Texas, serving patients in Dallas County. It has been Medicare-certified since May 10, 2017 (CCN 741666).
According to CMS Care Compare data, Novel Hospice Care does not have published CAHPS family caregiver survey results — CMS notes this often happens when a hospice has too few surveyed patients to report reliably. This should not be read as a sign of poor quality; it simply means the data has not been published for this measure.
On CMS's composite process measure, which reflects how consistently a hospice delivers a bundle of recommended care processes, Novel Hospice Care scored 98.04, compared to the Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 6 and notes that 24.4% of patients received a visit from hospice staff in the final days of life, based on the most recently published Care Compare data.
Novel Hospice Care's service area spans 70 ZIP codes, reflecting a broad reach from its Dallas office.
All figures above are drawn from CMS Care Compare data and are subject to CMS's publication schedule and update vintage. Families should note that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. For specifics about staffing, services, or how to begin care, families should contact the hospice directly and verify current details on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Novel Hospice Care is Medicare-certified, with certification effective May 10, 2017 under CCN 741666. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for Novel Hospice Care, which often happens when a hospice has too few surveyed patients — it does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Novel Hospice Care's composite process score is 98.04, above the Texas state average of 94.72, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Novel Hospice Care serves 70 ZIP codes from its Dallas, Texas office in Dallas County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 70 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Novel Hospice Care is a for-profit agency. Ownership type does not by itself indicate quality of care; CMS measures such as the composite process score are a more direct reflection of care delivery.
How long has this hospice been Medicare-certified?
Novel Hospice Care has been Medicare-certified since May 10, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up all care, and patients can still receive medical attention for symptom relief.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where Novel Hospice Care delivers services; please contact the hospice at (972) 994-9395 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact Novel Hospice Care at (972) 994-9395 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staffing, how care needs are met after hours, and how the hospice measures on CMS quality data; contact Novel Hospice Care at (972) 994-9395 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Novel Hospice Care (CCN 741666) directly at https://www.medicare.gov/care-compare/details/hospice/741666?state=TX to confirm current CMS-reported data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.