Ohio Living Hospice - Greater Cleveland
Willoughby, OH · Medicare-certified hospice (CCN 361698)
CMS process measure: 93.67 (state average 97.03 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (440) 953-1256 · Verify on Medicare Care Compare ↗
Family caregivers rated Ohio Living Hospice - Greater Cleveland 2 stars in the CMS CAHPS survey, with 83% saying they would definitely recommend it. On CMS's composite process measure, the hospice scored 93.67, which is below the Ohio state average of 97.03.
Ohio Living Hospice - Greater Cleveland serves 42 ZIP codes from its Willoughby, Ohio office in Lake County. Families in the surrounding communities may be included in this service area, based on CMS Care Compare data.
Yes, Ohio Living Hospice - Greater Cleveland is Medicare-certified (CCN 361698), certified since September 23, 2016. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Ohio Living Hospice - Greater Cleveland is a non-profit hospice based in Willoughby, Ohio, serving families in Lake County and the surrounding area. It has been Medicare-certified since September 23, 2016 (CCN 361698).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice a rating of 2 stars. Among respondents, 83% said they would definitely recommend this hospice to others, and 80% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects whether hospices consistently deliver a set of recommended care processes, this hospice scored 93.67, compared to the Ohio state average of 97.03 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 44.3% of patients, as published in Care Compare data.
This hospice's service area, as listed on Care Compare, includes 42 ZIP codes, reflecting a fairly broad reach from its Willoughby office.
All figures above come from CMS Care Compare data and reflect the most recent published vintage available. Where CMS has not published a specific measure for this hospice, that omission is often due to small patient counts and should not be read as an indicator of poor quality. The Medicare hospice benefit covers hospice care for eligible patients; no cost details are provided here. Families are encouraged to contact the hospice directly and to review the official Care Compare listing for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Ohio Living Hospice - Greater Cleveland is Medicare-certified (CCN 361698) since September 23, 2016. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, this hospice received 2 stars, with 83% of family caregivers saying they would definitely recommend it and 80% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
This hospice's composite process score is 93.67, compared to the Ohio state average of 97.03, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS Care Compare, this hospice serves 42 ZIP codes from its Willoughby, Ohio location in Lake County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Ohio Living Hospice - Greater Cleveland is organized as a non-profit hospice; ownership type is one factor among several CMS reports, alongside survey results and quality measures.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since September 23, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor determines a life expectancy of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care toward comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or attention, and pain and symptom management continue throughout.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice delivers care; please contact the hospice at (440) 953-1256 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin hospice care with this provider, contact the hospice directly at (440) 953-1256 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, how a hospice compares to state averages on quality measures, its service area, and how long it has been Medicare-certified — all of which are reported here from CMS data.
How do I verify this hospice on Medicare Care Compare?
You can verify Ohio Living Hospice - Greater Cleveland's certification and quality data directly at https://www.medicare.gov/care-compare/details/hospice/361698?state=OH.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.