Open Arms Hospice
Simpsonville, SC · Medicare-certified hospice (CCN 421513)
CMS process measure: 96.59 (state average 97.78 — below state average)
Serves: 44 ZIP codes (is yours included? →) · Phone: (864) 688-1700 · Verify on Medicare Care Compare ↗
Open Arms Hospice has a 4-star family caregiver rating on the CMS CAHPS survey, with 89% of families saying they would definitely recommend it. Its CMS composite process score of 96.59 is slightly below the South Carolina state average of 97.78.
Open Arms Hospice serves 44 ZIP codes from its Simpsonville, South Carolina office in Greenville County.
Yes, Open Arms Hospice is Medicare-certified, with CCN 421513, certified since 1991; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Open Arms Hospice is a for-profit hospice located in Simpsonville, South Carolina, serving families in Greenville County and beyond. It has been Medicare-certified since August 15, 1991, meaning it has met federal health and safety standards for decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Open Arms Hospice a 4-star rating. Of those surveyed, 89% said they would definitely recommend the hospice to others, and 89% rated their overall experience 9 or 10 out of 10. These figures reflect the direct experiences of families who used this hospice's services, as reported to CMS.
On CMS's composite process measure, which looks at whether recommended care processes were delivered, Open Arms Hospice scored 96.59, which falls below the South Carolina state average of 97.78. This composite reflects documented care processes rather than clinical outcomes.
Open Arms Hospice reports serving 44 ZIP codes from its Simpsonville office, indicating a fairly broad service area within the region.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients. This profile does not include cost or fee information beyond that fact.
All figures in this profile come from CMS Care Compare data. Where a measure is not mentioned here, it has not been published by CMS for this hospice, which is often related to small patient sample sizes and does not necessarily indicate anything about quality of care. Families are encouraged to review the CMS Care Compare listing directly for the most current data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Open Arms Hospice is Medicare-certified (CCN 421513, since 08/15/1991), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Open Arms Hospice a 4-star rating on the CAHPS survey, with 89% saying they would definitely recommend it and 89% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 96.59, which is below the South Carolina state average of 97.78.
What areas and ZIP codes does this hospice serve?
Open Arms Hospice serves 44 ZIP codes from its Simpsonville, South Carolina office in Greenville County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 44 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Open Arms Hospice is a for-profit organization; ownership type does not determine quality, but it can be useful to know when comparing providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since August 15, 1991.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for those who have chosen to stop curative treatment and focus on comfort, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it does not mean giving up on care, attention, or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact Open Arms Hospice at (864) 688-1700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Open Arms Hospice at (864) 688-1700 to learn how to begin care.
What questions should I ask when choosing a hospice?
You might ask about services offered, coverage area, caregiver support, and how the hospice communicates with families; contact Open Arms Hospice at (864) 688-1700 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can view Open Arms Hospice's official CMS record at https://www.medicare.gov/care-compare/details/hospice/421513?state=SC.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.