Our Caring Hands Hospice And Palliative Care Llc
Rancho Viejo, TX · Medicare-certified hospice (CCN 741793)
CMS process measure: 100 (state average 94.72 — above state average)
Serves: 15 ZIP codes (is yours included? →) · Phone: (956) 280-5339 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Our Caring Hands Hospice And Palliative Care in Rancho Viejo, Texas, often because of small patient counts. On CMS's composite process measure, it scored 100.00, above the Texas state average of 94.72.
Our Caring Hands Hospice And Palliative Care serves 15 ZIP codes from its Rancho Viejo, Texas office in Cameron County. Families can contact the hospice directly to confirm whether a specific address falls within its service area.
Yes, Our Caring Hands Hospice And Palliative Care is Medicare-certified, with CCN 741793, certified since March 31, 2019. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Our Caring Hands Hospice And Palliative Care LLC is a Medicare-certified hospice based in Rancho Viejo, Texas, in Cameron County. It has been Medicare-certified since March 31, 2019, and is listed with an ownership type of "Other" on CMS Care Compare. The hospice serves a service area covering 15 ZIP codes from its Rancho Viejo office.
CMS Care Compare data does not show a published CAHPS family caregiver star rating, percentage of caregivers who would definitely recommend the hospice, or percentage of caregivers rating the hospice 9-10 for this provider. This is often the case when CMS has not yet published survey results, frequently due to small patient counts, and it should not be read as an indicator of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice completes key care processes, this hospice scored 100.00, compared to a Texas state average of 94.72 — placing it above the state average. CMS also reports a care index score of 9 and notes that 27.9% of patients received visits in the last days of life, according to the most recently published Care Compare data.
All figures above come from CMS Care Compare data. Families should know that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. For specific questions about staffing, services, or how to begin care, contact the hospice directly and verify current details on Medicare Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Our Caring Hands Hospice And Palliative Care is Medicare-certified (CCN 741793) since March 31, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, which often happens with smaller patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 100.00, compared to a Texas state average of 94.72, placing it above the state average. CMS also reports a care index score of 9 and that 27.9% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 15 ZIP codes from its Rancho Viejo, Texas office in Cameron County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 15 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists its ownership type as "Other." Ownership type can relate to organizational structure but is not, by itself, a measure of care quality.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 31, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the illness; it does not mean giving up on care, support, or attention.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; contact the hospice at (956) 280-5339 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact the hospice at (956) 280-5339 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about CMS survey results, quality measure scores, service area, staffing, and how to begin care — contact the hospice at (956) 280-5339 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Our Caring Hands Hospice And Palliative Care directly at https://www.medicare.gov/care-compare/details/hospice/741793?state=TX to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.