Pillars Hospice Care, Llc
Phoenix, AZ · Medicare-certified hospice (CCN 031616)
CMS process measure: not reported
Serves: 23 ZIP codes (is yours included? →) · Phone: (602) 788-1138 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Pillars Hospice Care, so no star rating or percent-recommend figure is currently available. CMS also lists the composite process measure as 'not reported' compared with the Arizona state average of 94.29.
Pillars Hospice Care serves 23 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Yes, Pillars Hospice Care is Medicare-certified, with CCN 031616, certified since 2013; the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Pillars Hospice Care, LLC is a for-profit hospice serving the Phoenix, Arizona area, based in Maricopa County. It has been Medicare-certified since May 27, 2013, under CMS Certification Number (CCN) 031616.
According to CMS Care Compare data, CMS has not published CAHPS family-caregiver survey results for this hospice — a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage rating it 9 or 10 are not currently available. This is often the case for hospices with smaller patient counts and does not indicate anything negative about the quality of care provided.
CMS also has not published a composite process measure score for Pillars Hospice Care that can be directly compared to the Arizona state average of 94.29; CMS lists this comparison as 'not reported' for this hospice. CMS does report a care index score of 9 and notes that 69.0% of patients received visits from hospice staff in the final days of life, according to the most recent Care Compare data available.
Pillars Hospice Care serves 23 ZIP codes from its Phoenix office. Families should know that the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here.
All figures in this profile come from CMS Care Compare data. Families are encouraged to review the hospice directly on Medicare Care Compare and to contact the hospice with any specific questions.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Pillars Hospice Care is Medicare-certified (CCN 031616), certified since May 27, 2013, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, which often happens with smaller patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS lists the composite process measure comparison for this hospice as 'not reported' against the Arizona state average of 94.29; CMS does report a care index score of 9 and that 69.0% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
Pillars Hospice Care serves 23 ZIP codes from its Phoenix, Arizona location in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 23 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Pillars Hospice Care is a for-profit hospice; ownership type does not by itself determine quality of care, but it is disclosed by CMS for transparency.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 27, 2013.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a life-limiting illness who have generally stopped curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; please contact Pillars Hospice Care at (602) 788-1138 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Pillars Hospice Care at (602) 788-1138 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about services offered, staff availability, how care is coordinated, and what family caregivers have reported; contact Pillars Hospice Care at (602) 788-1138 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Pillars Hospice Care directly at https://www.medicare.gov/care-compare/details/hospice/031616?state=AZ to confirm current CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.