Pinnacle Care Hospice, Inc
Montclair, CA · Medicare-certified hospice (CCN B21669)
CMS process measure: 73.91 (state average 93.41 — below state average)
Serves: 36 ZIP codes (is yours included? →) · Phone: (818) 839-8797 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Pinnacle Care Hospice, Inc, so no star rating or percent-recommend figure is available. On CMS's composite process measure, this hospice scored 73.91, below the California state average of 93.41.
Pinnacle Care Hospice, Inc serves 36 ZIP codes from its Montclair, California office in San Bernardino County.
Yes, Pinnacle Care Hospice, Inc is Medicare-certified, with CCN B21669, certified since June 16, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Pinnacle Care Hospice, Inc is a for-profit hospice located in Montclair, California, serving families in San Bernardino County. The hospice has been Medicare-certified since June 16, 2021, under CMS Certification Number (CCN) B21669.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This is often due to small patient counts and does not indicate poor quality of care; it simply means CMS has not yet published enough survey data to report these figures publicly.
On CMS's composite process quality measure, Pinnacle Care Hospice, Inc scored 73.91, which falls below the California state average of 93.41. This composite measure reflects how consistently certain care processes were documented as being delivered, based on CMS Care Compare data. A care index score of 5 is also on file with CMS for this hospice.
Pinnacle Care Hospice, Inc reports serving 36 ZIP codes from its Montclair, California office, indicating a moderately broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data; families are encouraged to verify current details directly on Care Compare or by contacting the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Pinnacle Care Hospice, Inc is Medicare-certified (CCN B21669) since June 16, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, often due to small patient counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 73.91, which is below the California state average of 93.41, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Pinnacle Care Hospice, Inc serves 36 ZIP codes from its Montclair, California office in San Bernardino County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 36 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type does not by itself determine quality of care, but it is disclosed by CMS as part of provider information.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since June 16, 2021.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a life expectancy of six months or less who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings; please contact the hospice at (818) 839-8797 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; please contact the hospice at (818) 839-8797 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and ownership; you can review these for this hospice on Medicare Care Compare and by calling (818) 839-8797.
How do I verify this hospice on Medicare Care Compare?
You can look up Pinnacle Care Hospice, Inc directly at https://www.medicare.gov/care-compare/details/hospice/B21669?state=CA using CCN B21669.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.