Pristine Hospice Care
Burbank, CA · Medicare-certified hospice (CCN 921755)
CMS process measure: 89.29 (state average 93.41 — below state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (818) 422-8610 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family-caregiver star rating or recommend percentage for Pristine Hospice Care. On CMS's composite process measure, it scored 89.29, which is below the California state average of 93.41.
Pristine Hospice Care serves 33 ZIP codes from its Burbank, California office in Los Angeles County.
Yes, Pristine Hospice Care is Medicare-certified (CCN 921755, since December 28, 2017); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Pristine Hospice Care is a for-profit hospice agency based in Burbank, California, serving families in Los Angeles County. It has been Medicare-certified since December 28, 2017 (CCN 921755).
CMS's Care Compare data does not show a published CAHPS family-caregiver star rating, percentage who would definitely recommend, or percentage rating the hospice 9-10 for this provider. CMS often does not publish these survey figures when a hospice has had too few surveyed patients to report reliably, and this should not be read as a sign of poor quality — it simply means the data is not yet available.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Pristine Hospice Care scored 89.29, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 9 for this hospice, though the underlying measures making up that score are not detailed here.
Pristine Hospice Care's service area, per CMS data, covers 33 ZIP codes reachable from its Burbank office.
The Medicare hospice benefit covers hospice care for eligible beneficiaries once a doctor certifies eligibility; no cost figures are included in this listing. All figures above come from CMS Care Compare data as most recently published; families are encouraged to confirm current details directly with the hospice and on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Pristine Hospice Care is Medicare-certified (CCN 921755) since December 28, 2017, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published a CAHPS star rating, percentage who would definitely recommend, or percentage rating 9-10 for this hospice, often due to small patient survey counts; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Pristine Hospice Care scored 89.29 on CMS's composite process measure, compared with a California state average of 93.41, placing it below the state average.
What areas and ZIP codes does this hospice serve?
It serves 33 ZIP codes from its Burbank, California office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Pristine Hospice Care is a for-profit hospice; ownership type does not by itself indicate quality, but families may want to review the CMS quality measures alongside it.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since December 28, 2017.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a life expectancy of six months or less, as determined by a physician.
Does choosing hospice mean giving up treatment?
No; hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness, and patients can still receive treatment for symptoms and other conditions.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; contact Pristine Hospice Care at (818) 422-8610 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; contact Pristine Hospice Care at (818) 422-8610 for details and verify the hospice on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver survey results, quality measure scores compared to the state average, service area, and services offered; contact Pristine Hospice Care at (818) 422-8610 to ask directly.
How do I verify this hospice on Medicare Care Compare?
You can look up Pristine Hospice Care (CCN 921755) at https://www.medicare.gov/care-compare/details/hospice/921755?state=CA to review its current published data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.