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Providence Care

Monroe, GA · Medicare-certified hospice (CCN 851569)

Family caregiver rating (CAHPS): not yet published by CMS — 73% of families would definitely recommend
CMS process measure: 82.63 (state average 93.95 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (470) 816-1600 · Verify on Medicare Care Compare ↗

Family caregivers reported that 73% would definitely recommend Providence Care, and 68% rated their experience 9 or 10 out of 10, based on the CMS CAHPS survey. On CMS's composite process measure, Providence Care scored 82.63, below the Georgia state average of 93.95.

Providence Care serves 42 ZIP codes from its office in Monroe, Georgia, in Walton County. Families can contact the hospice directly to confirm whether their specific location is included.

Yes, Providence Care is Medicare-certified (CCN 851569, certified since 2022). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Providence Care Providence Care: 82.63 82.63 GA average GA average: 93.95 93.95

About this hospice

Providence Care is a Medicare-certified hospice located in Monroe, Georgia, serving families in Walton County and the surrounding area. It has been Medicare-certified since November 16, 2022. CMS Care Compare data does not list an ownership type for this hospice; families wishing to confirm whether it is operated on a for-profit, non-profit, or government basis should check directly with the provider or the Care Compare listing.

According to CMS's CAHPS family caregiver survey, 73% of caregivers said they would definitely recommend this hospice, and 68% rated their overall experience 9 or 10 out of 10. CMS has not published an overall CAHPS star rating for this hospice in the data provided. On the CMS composite process measure, which reflects how consistently a hospice performs certain recommended care processes, Providence Care scored 82.63, compared to a Georgia state average of 93.95 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 70.8% of patients received visits from hospice staff in the final days of life, though comparison context for these two figures is not included here.

Providence Care's service area, per CMS data, spans 42 ZIP codes. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. All figures above come from CMS Care Compare data as provided; where a measure is not listed, CMS has not published it, often due to small patient counts, and this should not be read as reflecting poor quality.

Questions families ask

Does Medicare cover care from Providence Care?

Yes, Providence Care is Medicare-certified under CCN 851569, certified since November 16, 2022. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about Providence Care in the CMS survey?

In the CMS CAHPS survey, 73% of family caregivers said they would definitely recommend Providence Care, and 68% rated their overall experience 9 or 10 out of 10. CMS has not published an overall star rating for this hospice in the data provided.

How does Providence Care score on CMS quality measures compared to the state average?

On the CMS composite process measure, Providence Care scored 82.63, compared to a Georgia state average of 93.95, placing it below the state average.

What areas and ZIP codes does Providence Care serve?

Providence Care serves 42 ZIP codes from its Monroe, Georgia office in Walton County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.

Is Providence Care for-profit, non-profit, or government-run — and does it matter?

CMS data provided does not list an ownership type for this hospice. Ownership type can affect organizational structure, but it does not by itself determine quality of care; contact the hospice at (470) 816-1600 or check Medicare Care Compare to confirm.

How long has Providence Care been Medicare-certified?

Providence Care has been Medicare-certified since November 16, 2022.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are generally expected to have a limited life expectancy. Both aim to ease symptoms and support quality of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up care or support. Patients still receive medical attention aimed at managing symptoms and pain.

Where is hospice care provided — at home or in a facility?

The data provided does not specify where Providence Care delivers services. Please contact the hospice at (470) 816-1600 and verify details on Medicare Care Compare.

How do I start hospice care with Providence Care?

The data provided does not describe the intake process. Please contact Providence Care at (470) 816-1600 and verify current information on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families often ask about caregiver satisfaction, quality measures, and service area coverage, all of which are reported here from CMS data; for questions about staffing, services, or day-to-day care, contact Providence Care at (470) 816-1600.

How do I verify this hospice on Medicare Care Compare?

You can look up Providence Care directly at https://www.medicare.gov/care-compare/details/hospice/851569?state=GA to review its current CMS-published data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.