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Providence Home Health & Hospice

Cape Girardeau, MO · Medicare-certified hospice (CCN 261599)

Family caregiver rating (CAHPS): 4★ — 85% of families would definitely recommend
CMS process measure: 91.18 (state average 95.27 — below state average)
Serves: 18 ZIP codes (is yours included? →) · Phone: (573) 334-1515 · Verify on Medicare Care Compare ↗

Providence Home Health & Hospice earned a 4-star family caregiver rating on the CMS CAHPS survey, with 85% of respondents saying they would definitely recommend it. Its CMS composite process score of 91.18 is below the Missouri state average of 95.27.

Providence Home Health & Hospice serves 18 ZIP codes from its Cape Girardeau, MO office in Cape Girardeau County.

Yes, Providence Home Health & Hospice is Medicare-certified (CCN 261599, since 2004); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

CMS care-process score vs. state average
Providence Home Healt… Providence Home Healt…: 91.18 91.18 MO average MO average: 95.27 95.27

About this hospice

Providence Home Health & Hospice is a non-profit hospice based in Cape Girardeau, Missouri, serving Cape Girardeau County and surrounding areas. It has been Medicare-certified since April 14, 2004 (CCN 261599).

According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 4 stars. Eighty-five percent of respondents said they would definitely recommend this hospice to others, and 81 percent rated their overall experience 9 or 10 out of 10. These figures reflect the experiences of families who completed the survey and represent the most recent data published by CMS.

On the CMS composite process measure, which reflects whether recommended care processes were delivered, Providence Home Health & Hospice scored 91.18, compared to the Missouri state average of 95.27 — placing it below the state average on this measure. CMS also reports a care index score of 9 and notes that 58.6% of patients received visits during the last days of life, according to the data provided.

Providence Home Health & Hospice serves 18 ZIP codes from its Cape Girardeau office. The Medicare hospice benefit covers hospice care for eligible patients; no additional cost information is provided here. All figures above come from CMS Care Compare data as supplied and should be verified directly with CMS or the hospice for the most current information.

Questions families ask

Does Medicare cover care from this hospice?

Yes. Providence Home Health & Hospice is Medicare-certified (CCN 261599) and has been since April 14, 2004. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

In the CMS CAHPS Hospice Survey, family caregivers gave this hospice an overall rating of 4 stars, with 85% saying they would definitely recommend it and 81% rating their experience 9 or 10 out of 10.

How does this hospice score on CMS quality measures compared to the state average?

On the CMS composite process measure, this hospice scored 91.18, compared to the Missouri state average of 95.27 — below the state average, according to CMS data.

What areas and ZIP codes does this hospice serve?

This hospice serves 18 ZIP codes from its Cape Girardeau, MO office in Cape Girardeau County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 18 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Providence Home Health & Hospice is a non-profit organization. Ownership type does not by itself determine quality of care; CMS survey and process measures offer more direct insight into experience and care processes.

How long has this hospice been Medicare-certified?

It has been Medicare-certified since April 14, 2004, according to CMS records.

What is the difference between hospice and palliative care?

Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is specifically for those who have chosen to stop curative treatment and are focused on comfort in the final phase of life.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care to comfort, dignity, and quality of life rather than curing the underlying illness; it does not mean forgoing all care or support.

Where is hospice care provided — at home or in a facility?

The data provided does not specify care settings for this hospice. Please contact Providence Home Health & Hospice at (573) 334-1515 and verify details on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the intake process. Please contact Providence Home Health & Hospice at (573) 334-1515 for guidance and verify details on Medicare Care Compare.

What questions should I ask when choosing a hospice?

Families may want to ask about caregiver survey ratings, how care processes compare to state averages, service area, and staffing — contact Providence Home Health & Hospice at (573) 334-1515 for specifics not covered by CMS data.

How do I verify this hospice on Medicare Care Compare?

You can look up Providence Home Health & Hospice (CCN 261599) directly at https://www.medicare.gov/care-compare/details/hospice/261599?state=MO to confirm current ratings and measures.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.