Riverstone Health
Billings, MT · Medicare-certified hospice (CCN 271502)
CMS process measure: 96.52 (state average 94.29 — above state average)
Serves: 27 ZIP codes (is yours included? →) · Phone: (406) 247-3200 · Verify on Medicare Care Compare ↗
Riverstone Health has earned a 5-star family caregiver rating on the CMS CAHPS survey, with 95% of caregivers saying they would definitely recommend it. Its composite process score of 96.52 is above the Montana state average of 94.29.
Riverstone Health serves 27 ZIP codes from its Billings, Montana office in Yellowstone County. Families in this area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Riverstone Health is Medicare-certified, with CCN 271502, certified since May 6, 1988. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies that eligibility.
About this hospice
Riverstone Health is a non-profit hospice based in Billings, Montana, serving families in Yellowstone County and the surrounding region. It has been Medicare-certified since May 6, 1988 (CCN 271502).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Riverstone Health a 5-star rating overall. Ninety-five percent of respondents said they would definitely recommend this hospice to others, and 90% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Riverstone Health scored 96.52, above the Montana state average of 94.29. CMS also reports a care index score of 10 and notes that 77.0% of patients received visits from staff in the final days of life, based on the most recently published CMS data.
Riverstone Health's service area, as listed on Care Compare, spans 27 ZIP codes.
The Medicare hospice benefit covers hospice care for eligible beneficiaries; no additional cost information is provided here. All figures above come from CMS Care Compare data and reflect the most recent published vintage available; families are encouraged to confirm current figures directly on Care Compare or with the hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Riverstone Health is Medicare-certified (CCN 271502) since May 6, 1988, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
Family caregivers gave Riverstone Health a 5-star CAHPS rating, with 95% saying they would definitely recommend it and 90% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 96.52, which is above the Montana state average of 94.29, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
Riverstone Health, based in Billings, Montana (Yellowstone County), serves 27 ZIP codes according to CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 27 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Riverstone Health is organized as a non-profit hospice; ownership type is one factor among several families may consider, alongside CAHPS survey results and quality measures.
How long has this hospice been Medicare-certified?
Riverstone Health has been Medicare-certified since May 6, 1988.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for Riverstone Health; please contact the hospice at (406) 247-3200 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin the process of starting care, contact Riverstone Health directly at (406) 247-3200 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staff availability, how care needs are met, and review CAHPS survey results and quality measures on Medicare Care Compare; contact Riverstone Health at (406) 247-3200 for specifics.
How do I verify this hospice on Medicare Care Compare?
You can look up Riverstone Health directly at https://www.medicare.gov/care-compare/details/hospice/271502?state=MT to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.