St Johns United Hospice
Billings, MT · Medicare-certified hospice (CCN 271534)
CMS process measure: 92.48 (state average 94.29 — below state average)
Serves: 12 ZIP codes (is yours included? →) · Phone: (406) 655-5800 · Verify on Medicare Care Compare ↗
St Johns United Hospice received a 4-star family caregiver rating on the CMS CAHPS survey, with 85% of families saying they would definitely recommend it. Its CMS composite process score of 92.48 is below the Montana state average of 94.29.
St Johns United Hospice serves 12 ZIP codes from its Billings, Montana office in Yellowstone County.
Yes, St Johns United Hospice is Medicare-certified (CCN 271534, since 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
St Johns United Hospice is a Medicare-certified hospice located in Billings, Montana (Yellowstone County). Its ownership type is listed by CMS as "Other," and it has been Medicare-certified since June 23, 2016.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave St Johns United Hospice an overall rating of 4 stars. In that same survey, 85% of families said they would definitely recommend this hospice to others, and 87% rated their overall experience of care as 9 or 10 out of 10.
CMS also publishes a composite process measure score, which reflects how consistently a hospice completes a bundle of recommended care processes. St Johns United Hospice scored 92.48 on this measure, compared to a Montana state average of 94.29 — placing it below the state average on this composite measure.
CMS data show this hospice serving 12 ZIP codes from its Billings office.
All figures above are drawn from CMS Care Compare data as published by Medicare; families should check the Care Compare website for the most current figures. Where a measure is not mentioned here, CMS has not published it for this hospice, which is often related to small numbers of surveyed patients rather than any indication of quality. The Medicare hospice benefit covers hospice care for eligible beneficiaries; no cost details are provided here. This profile does not describe specific staff, facilities, or services beyond what CMS reports.
Questions families ask
Does Medicare cover care from this hospice?
Yes, St Johns United Hospice is Medicare-certified (CCN 271534, certified since June 23, 2016), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
On the CMS CAHPS Hospice Survey, St Johns United Hospice received an overall rating of 4 stars, with 85% of families saying they would definitely recommend it and 87% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process measure score is 92.48, compared to the Montana state average of 94.29, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
CMS data indicate this hospice serves 12 ZIP codes from its Billings, Montana office in Yellowstone County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 12 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS lists St Johns United Hospice's ownership type as "Other." Ownership type alone does not determine quality of care; CAHPS survey results and process measures offer more direct insight.
How long has this hospice been Medicare-certified?
St Johns United Hospice has been Medicare-certified since June 23, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have typically stopped treatments aimed at curing the illness.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment, but it does not mean giving up care — pain management and emotional support continue throughout.
Where is hospice care provided — at home or in a facility?
The CMS data provided doesn't specify care settings; please contact St Johns United Hospice at (406) 655-5800 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To learn how to begin care, contact St Johns United Hospice at (406) 655-5800 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how the hospice's quality measures compare to state averages, and what areas are served — all of which can be reviewed on Medicare Care Compare for this hospice.
How do I verify this hospice on Medicare Care Compare?
You can view current, official data for St Johns United Hospice at https://www.medicare.gov/care-compare/details/hospice/271534?state=MT.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.