Sentara Home Care Services - Chesapeake
Chesapeake, VA · Medicare-certified hospice (CCN 491502)
CMS process measure: 98.29 (state average 96.57 — above state average)
Serves: 68 ZIP codes (is yours included? →) · Phone: (757) 553-3000 · Verify on Medicare Care Compare ↗
Family caregivers gave Sentara Home Care Services - Chesapeake 3 stars in the CMS CAHPS survey, with 80% saying they would definitely recommend it. On the CMS composite process measure, it scored 98.29, above the Virginia state average of 96.57.
Sentara Home Care Services - Chesapeake serves 68 ZIP codes from its Chesapeake, Virginia office in Chesapeake City. Families in the surrounding area can contact the hospice directly to confirm whether their specific ZIP code is included.
Yes, Sentara Home Care Services - Chesapeake is Medicare-certified, with CCN 491502, certified since 1984. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies eligibility.
About this hospice
Sentara Home Care Services - Chesapeake is a non-profit hospice located in Chesapeake, Virginia (Chesapeake City), Medicare-certified since August 9, 1984. This means the hospice has been providing care under Medicare oversight for several decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among those surveyed, 80% said they would definitely recommend this hospice to others, and 77% rated their experience a 9 or 10 out of 10. These figures reflect the direct experiences of family caregivers reported to CMS.
On the CMS composite process measure — which looks at how consistently a hospice delivers a bundle of recommended care processes — Sentara Home Care Services - Chesapeake scored 98.29, compared to a Virginia state average of 96.57. This places the hospice above the state average on this measure, based on CMS's published data.
The hospice reports serving 68 ZIP codes from its Chesapeake office, indicating a fairly broad service area for families in the region.
As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients under this provider. All figures in this profile come from CMS Care Compare data and should be verified directly for the most current vintage before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Sentara Home Care Services - Chesapeake is Medicare-certified (CCN 491502) since August 9, 1984, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS's CAHPS survey data shows a 3-star overall rating, with 80% of family caregivers saying they would definitely recommend this hospice and 77% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, this hospice scored 98.29, above the Virginia state average of 96.57.
What areas and ZIP codes does this hospice serve?
This hospice reports serving 68 ZIP codes from its Chesapeake, Virginia office in Chesapeake City.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 68 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
This hospice is organized as a non-profit; ownership type is one factor among several CMS publishes, alongside quality and survey measures.
How long has this hospice been Medicare-certified?
This hospice has been Medicare-certified since August 9, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to manage symptoms, while hospice care focuses on comfort for those who have stopped curative treatment and typically have a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curative treatment to comfort and quality of life; it does not mean giving up care, as patients continue to receive medical attention aimed at managing pain and symptoms.
Where is hospice care provided — at home or in a facility?
The provided data does not specify care settings for this hospice; contact the hospice at (757) 553-3000 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data does not include intake or admission details; contact the hospice at (757) 553-3000 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey ratings, quality measure scores, service area, and ownership type — all of which are available for this hospice through CMS Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can look up Sentara Home Care Services - Chesapeake directly at https://www.medicare.gov/care-compare/details/hospice/491502?state=VA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.