Serenity Hospice
Bensalem, PA · Medicare-certified hospice (CCN 391748)
CMS process measure: 89.96 (state average 95.55 — below state average)
Serves: 257 ZIP codes (is yours included? →) · Phone: (610) 820-8301 · Verify on Medicare Care Compare ↗
Serenity Hospice has a 3-star CAHPS family caregiver rating, with 79% of families saying they would definitely recommend it. Its CMS composite process score of 89.96 is below the Pennsylvania state average of 95.55.
Serenity Hospice serves 257 ZIP codes from its Bensalem, Pennsylvania office in Bucks County. Families in this broad surrounding area may be eligible for its services, according to CMS Care Compare data.
Yes, Serenity Hospice is Medicare-certified (CCN 391748), certified since September 12, 2012. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies a terminal diagnosis.
About this hospice
Serenity Hospice is a for-profit hospice serving Bensalem, Pennsylvania and the surrounding Bucks County area. It has been Medicare-certified since September 12, 2012 (CCN 391748).
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave Serenity Hospice an overall rating of 3 stars. Seventy-nine percent of respondents said they would definitely recommend this hospice to others, and 76 percent rated their overall experience 9 or 10 out of 10. On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Serenity Hospice scored 89.96, below the Pennsylvania state average of 95.55. CMS also reports a care index score of 9 and notes that 63.1 percent of patients received visits from a hospice staff member in the final days of life. Where CMS has not published a specific measure for this hospice, that gap likely reflects a small number of surveyed patients rather than a judgment about quality of care.
Serenity Hospice's service area, as reported by CMS, spans 257 ZIP codes from its Bensalem, PA office. The Medicare hospice benefit covers hospice care for eligible beneficiaries whose physicians certify a terminal diagnosis; families should not expect cost figures listed here. All figures in this profile come from CMS Care Compare data and reflect the most recent published vintage available for this hospice.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Serenity Hospice is Medicare-certified (CCN 391748) since September 12, 2012, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 3-star CAHPS rating, with 79% of family caregivers saying they would definitely recommend Serenity Hospice and 76% rating their overall experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Serenity Hospice's composite process score is 89.96, which is below the Pennsylvania state average of 95.55, according to CMS data.
What areas and ZIP codes does this hospice serve?
Serenity Hospice serves 257 ZIP codes from its Bensalem, PA office in Bucks County, per CMS data.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 257 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Hospice is a for-profit hospice; ownership type is disclosed by CMS but does not by itself indicate quality of care.
How long has this hospice been Medicare-certified?
Serenity Hospice has been Medicare-certified since September 12, 2012.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for patients who have stopped pursuing curative treatment and typically have a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus from curing an illness to comfort and quality of life; it does not mean giving up care, but rather receiving support focused on symptom relief and dignity.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where Serenity Hospice provides care; contact the hospice at (610) 820-8301 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Serenity Hospice at (610) 820-8301 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how a hospice compares to state averages on quality measures, and its service area — all of which are available on Medicare Care Compare, along with questions about services best answered by contacting the hospice directly at (610) 820-8301.
How do I verify this hospice on Medicare Care Compare?
You can look up Serenity Hospice (CCN 391748) directly at https://www.medicare.gov/care-compare/details/hospice/391748?state=PA to confirm current ratings and details.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.