Serenity Hospice Care
Claremont, CA · Medicare-certified hospice (CCN 051765)
CMS process measure: 82.61 (state average 93.41 — below state average)
Serves: 35 ZIP codes (is yours included? →) · Phone: (800) 919-6419 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for Serenity Hospice Care, so that particular measure is not available. On the CMS composite process measure, the hospice scored 82.61, below the California state average of 93.41.
Serenity Hospice Care serves 35 ZIP codes from its Claremont, California office in Los Angeles County.
Yes, Serenity Hospice Care is Medicare-certified (CCN 051765, since 2003); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Hospice Care is a for-profit hospice serving Claremont, California and the surrounding Los Angeles County area. It has been Medicare-certified since November 8, 2003 (CCN 051765).
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Serenity Hospice Care on Care Compare, which often happens when a hospice has too few surveyed patients to report reliable figures. This is not an indication of poor quality — it simply means the data is not available.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, Serenity Hospice Care scored 82.61, compared with a California state average of 93.41 — placing it below the state average on this measure. CMS also reports a care index score of 10 and notes that 28.1% of patients received visits from staff during the last days of life, according to the most recent Care Compare data.
Serenity Hospice Care's service area covers 35 ZIP codes from its Claremont, CA office in Los Angeles County.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost figures are provided here. All figures above come from CMS Care Compare data. Families are encouraged to verify current details directly on Care Compare and to contact the hospice with any specific questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Hospice Care is Medicare-certified (CCN 051765) since November 8, 2003, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent who would recommend) for this hospice, which often happens when there are too few surveyed patients to report; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Serenity Hospice Care's composite process score is 82.61, compared with the California state average of 93.41, placing it below the state average on this measure. CMS also reports a care index score of 10 and that 28.1% of patients received visits from staff in the last days of life.
What areas and ZIP codes does this hospice serve?
It serves 35 ZIP codes from its Claremont, CA office in Los Angeles County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 35 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Hospice Care is a for-profit hospice. Ownership type alone doesn't determine quality of care, but it is one factor families sometimes consider alongside CMS quality data.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 8, 2003.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care is specifically for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor certifies a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify where this hospice provides care; please contact Serenity Hospice Care at (800) 919-6419 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the enrollment process; please contact Serenity Hospice Care at (800) 919-6419 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about services offered, how care is coordinated, staff availability, and how the hospice performs on CMS quality measures; contact Serenity Hospice Care at (800) 919-6419 for specifics and review its listing on Medicare Care Compare.
How do I verify this hospice on Medicare Care Compare?
You can view CMS's official data for Serenity Hospice Care (CCN 051765) at https://www.medicare.gov/care-compare/details/hospice/051765?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.