Serenity Hospice
Eugene, OR · Medicare-certified hospice (CCN 381567)
CMS process measure: 99.31 (state average 96.16 — above state average)
Serves: 33 ZIP codes (is yours included? →) · Phone: (458) 205-5166 · Verify on Medicare Care Compare ↗
Family caregivers surveyed by CMS said they would recommend Serenity Hospice 83% of the time, and the hospice's composite process score of 99.31 is above the Oregon state average of 96.16. CMS has not published a separate star rating figure in the data available.
Serenity Hospice serves 33 ZIP codes from its Eugene, Oregon office in Lane County. Families in and around this area can be served by this Medicare-certified hospice.
Yes, Serenity Hospice is Medicare-certified, with CCN 381567, certified since November 13, 2018. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Serenity Hospice is a for-profit hospice agency based in Eugene, Oregon, serving families in Lane County and the surrounding area. The hospice has been Medicare-certified since November 13, 2018, under CMS Certification Number (CCN) 381567.
According to CMS Care Compare survey data, 83% of family caregivers said they would definitely recommend Serenity Hospice, and 81% rated the hospice's overall care between 9 and 10 on a 10-point scale. CMS has not published a specific CAHPS star rating figure separate from these percentages in the data available here.
On CMS's composite process measure, which reflects the delivery of key care processes, Serenity Hospice scored 99.31, which is above the Oregon state average of 96.16. CMS also reports a care index score of 9 and notes that 76.2% of patients received visits in the last days of life, based on the data provided.
Serenity Hospice reports serving 33 ZIP codes from its Eugene office, giving families in a broad area around Lane County access to its services.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details beyond this are provided here. All figures in this profile come from CMS Care Compare data as supplied and reported for this hospice; where a measure is not listed, it means CMS has not published it for this hospice, which is often related to small patient counts rather than an indicator of care quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Serenity Hospice is Medicare-certified (CCN 381567) since November 13, 2018, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In CMS survey data, 83% of family caregivers said they would definitely recommend Serenity Hospice, and 81% rated the overall care 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Serenity Hospice's composite process score is 99.31, which is above the Oregon state average of 96.16.
What areas and ZIP codes does this hospice serve?
Serenity Hospice serves 33 ZIP codes from its Eugene, Oregon office in Lane County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 33 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Serenity Hospice is a for-profit agency. Ownership type does not by itself determine quality of care; CMS quality data should be reviewed alongside it.
How long has this hospice been Medicare-certified?
Serenity Hospice has been Medicare-certified since November 13, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for those with a terminal diagnosis who have generally chosen to stop curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care or support.
Where is hospice care provided — at home or in a facility?
This data does not specify where Serenity Hospice provides care; contact the hospice at (458) 205-5166 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
To begin hospice care with Serenity Hospice, contact the hospice directly at (458) 205-5166 and confirm current details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how care processes compare to the state average, service area, and how to begin care — Serenity Hospice can be reached at (458) 205-5166 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review Serenity Hospice's official CMS listing at https://www.medicare.gov/care-compare/details/hospice/381567?state=OR.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.