Shelter Hospice Inc
Dallas, TX · Medicare-certified hospice (CCN 971620)
CMS process measure: 92.5 (state average 94.72 — below state average)
Serves: 52 ZIP codes (is yours included? →) · Phone: (469) 778-0700 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Shelter Hospice Inc, often because of a small number of surveyed patients. On CMS's composite process measure, it scores 92.50, compared to the Texas state average of 94.72, placing it below the state average.
Shelter Hospice Inc serves 52 ZIP codes from its Dallas, TX office in Dallas County, according to CMS Care Compare data.
Yes, Shelter Hospice Inc is Medicare-certified (CCN 971620), certified since May 6, 2020. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Shelter Hospice Inc is a for-profit hospice located in Dallas, Texas, serving Dallas County and the surrounding area. It has been Medicare-certified since May 6, 2020 (CCN 971620).
CMS Care Compare data does not include a CAHPS star rating, percentage of caregivers who would definitely recommend this hospice, or percentage rating it 9-10 for Shelter Hospice Inc. This absence often occurs because a hospice has too few surveyed patients for CMS to publish reliable results, and it should not be read as a sign of poor quality.
On CMS's composite process quality measure, Shelter Hospice Inc scores 92.50, compared to a Texas state average of 94.72 — placing it below the state average on this measure. CMS also reports a care index score of 10 and shows that 48.5% of patients received visits from staff in the last days of life, according to the most recent published Care Compare data.
Shelter Hospice Inc reports serving 52 ZIP codes from its Dallas office, indicating a fairly broad service area within the region.
The Medicare hospice benefit covers hospice care for eligible patients; no cost information beyond that is provided here. Families are encouraged to confirm all figures directly on Medicare Care Compare, as CMS updates this data periodically, and to contact the hospice directly with any questions about their specific circumstances.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Shelter Hospice Inc is Medicare-certified (CCN 971620) since May 6, 2020, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (such as a star rating or percent who would recommend) for this hospice, which often happens when too few patients were surveyed; this is not an indicator of poor quality.
How does this hospice score on CMS quality measures compared to the state average?
Shelter Hospice Inc's composite process score is 92.50, compared to the Texas state average of 94.72, placing it below the state average on this measure. CMS also reports a care index score of 10 and that 48.5% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
Shelter Hospice Inc serves 52 ZIP codes from its office in Dallas, Dallas County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 52 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Shelter Hospice Inc is a for-profit hospice. Ownership type does not directly determine quality, though families may want to consider it alongside CMS quality measures.
How long has this hospice been Medicare-certified?
Shelter Hospice Inc has been Medicare-certified since May 6, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment to relieve symptoms, while hospice care focuses on comfort for patients who have stopped curative treatment and are expected to have a limited life expectancy.
Does choosing hospice mean giving up treatment?
Choosing hospice means focusing on comfort and quality of life rather than curative treatment for the terminal illness, but it does not mean giving up all care — pain management, emotional, and spiritual support continue.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact Shelter Hospice Inc at (469) 778-0700 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Shelter Hospice Inc at (469) 778-0700 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction survey results, CMS quality measure scores, service area, and how care is provided; you can review these details for Shelter Hospice Inc using CMS Care Compare and by calling (469) 778-0700.
How do I verify this hospice on Medicare Care Compare?
You can look up Shelter Hospice Inc directly at https://www.medicare.gov/care-compare/details/hospice/971620?state=TX using CCN 971620.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.