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Silveroak Hospice And Palliative Care, Inc

Upland, CA · Medicare-certified hospice (CCN B21795)

Family caregiver rating (CAHPS): not yet published by CMS
CMS process measure: not reported
Serves: 25 ZIP codes (is yours included? →) · Phone: (909) 233-4120 · Verify on Medicare Care Compare ↗

CMS has not published CAHPS family caregiver survey results for Silveroak Hospice And Palliative Care, so no star rating or percent-recommend figure is available. CMS also lists the composite process measure comparison to the California state average of 93.41 as not reported for this hospice.

Silveroak Hospice And Palliative Care serves 25 ZIP codes from its Upland, California office in San Bernardino County. Families can confirm whether their specific ZIP code is included by checking Medicare Care Compare or calling the hospice directly.

Yes, Silveroak Hospice And Palliative Care, Inc is Medicare-certified (CCN B21795), certified since August 11, 2021. The Medicare hospice benefit covers hospice care for eligible patients once a doctor certifies their eligibility.

About this hospice

Silveroak Hospice And Palliative Care, Inc is a for-profit hospice based in Upland, California, serving families in San Bernardino County and the surrounding area. According to CMS Care Compare data, Silveroak has been Medicare-certified since August 11, 2021 (CCN B21795).

CMS has not published CAHPS family caregiver survey results — the star rating, percentage who would definitely recommend the hospice, and percentage rating it 9-10 — for this hospice. This is often the case for smaller hospices where too few surveys were completed to report reliably, and it should not be read as a sign of poor quality.

CMS also has not published a composite process measure score for Silveroak that can be compared against the California state average of 93.41; CMS lists this comparison as not reported. CMS does report a care index score of 9 and notes that visits occurred in the last days of life for 16.7% of patients, based on the most recent Care Compare data.

Silveroak's service area, as listed on Care Compare, spans 25 ZIP codes reachable from its Upland office. The Medicare hospice benefit covers hospice care for patients who qualify, once a doctor certifies eligibility; no cost details are provided here beyond that. Families are encouraged to confirm all figures directly on Medicare Care Compare, as CMS updates this data periodically.

Questions families ask

Does Medicare cover care from this hospice?

Yes, Silveroak Hospice And Palliative Care, Inc is Medicare-certified (CCN B21795), certified since August 11, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.

What do family caregivers say about this hospice in the CMS survey?

CMS has not published CAHPS family caregiver survey results for this hospice, which often happens when too few surveys were completed to report; it does not indicate poor quality.

How does this hospice score on CMS quality measures compared to the state average?

CMS lists the comparison of this hospice's composite process measure to the California state average of 93.41 as not reported. CMS does report a care index score of 9 and notes visits occurred in the last days of life for 16.7% of patients.

What areas and ZIP codes does this hospice serve?

Silveroak serves 25 ZIP codes from its Upland, California office in San Bernardino County.

Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 25 this hospice reports serving.

Is this hospice for-profit, non-profit, or government-run — and does it matter?

Silveroak Hospice And Palliative Care, Inc is a for-profit hospice. Ownership type does not by itself indicate quality; families may want to review the CMS quality measures alongside ownership.

How long has this hospice been Medicare-certified?

This hospice has been Medicare-certified since August 11, 2021, according to CMS Care Compare.

What is the difference between hospice and palliative care?

Palliative care can be provided alongside curative treatment at any stage of a serious illness to relieve symptoms, while hospice care focuses on comfort for people who have stopped curative treatment and are expected to have a limited life expectancy, typically six months or less.

Does choosing hospice mean giving up treatment?

Choosing hospice means shifting the focus of care from curative treatment to comfort and quality of life; it does not mean giving up care, and patients can still receive medical attention for symptom relief and support.

Where is hospice care provided — at home or in a facility?

The provided data does not specify care settings for this hospice; please contact Silveroak at (909) 233-4120 or verify on Medicare Care Compare.

How do I start hospice care with this provider?

The data provided does not describe the enrollment process; please contact Silveroak at (909) 233-4120 or check Medicare Care Compare for details.

What questions should I ask when choosing a hospice?

Families often ask about CAHPS caregiver satisfaction results, quality measure scores compared to the state average, service area, and how long the hospice has been Medicare-certified — all details worth confirming with the hospice and on Medicare Care Compare.

How do I verify this hospice on Medicare Care Compare?

You can look up Silveroak Hospice And Palliative Care, Inc directly at https://www.medicare.gov/care-compare/details/hospice/B21795?state=CA to review its current CMS-reported data.

Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.