St Croix Hospice
Rockford, IL · Medicare-certified hospice (CCN 141621)
CMS process measure: 100 (state average 96.22 — above state average)
Serves: 79 ZIP codes (is yours included? →) · Phone: (815) 316-2700 · Verify on Medicare Care Compare ↗
St Croix Hospice earned a 4-star CAHPS family caregiver rating, with 87% of caregivers saying they would definitely recommend it. Its CMS composite process score of 100.00 is above the Illinois state average of 96.22.
St Croix Hospice serves 79 ZIP codes from its Rockford, Illinois office in Winnebago County. Families in that broader area can contact the office to confirm whether their specific ZIP code is included.
Yes, St Croix Hospice is Medicare-certified, with CCN 141621, certified since April 1, 2005. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies a terminal prognosis.
About this hospice
St Croix Hospice is a for-profit hospice agency based in Rockford, Illinois, serving families in Winnebago County and surrounding areas. The agency has been Medicare-certified since April 1, 2005, meaning it has met federal health and safety standards for hospice care for nearly two decades.
According to CMS Care Compare data, family caregivers who responded to the CMS CAHPS Hospice Survey gave St Croix Hospice a 4-star rating. Among survey respondents, 87% said they would definitely recommend this hospice to others, and 85% rated their overall experience 9 or 10 out of 10.
On CMS's composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, St Croix Hospice scored 100.00, compared to the Illinois state average of 96.22 — placing it above the state average. CMS also reports that 81.5% of patients received visits from hospice staff in the last days of life, and a care index score of 10 for this agency, per CMS Care Compare data.
St Croix Hospice's service area covers 79 ZIP codes from its Rockford office, reflecting a broad geographic reach for home-based and other hospice services.
Hospice care is covered under the Medicare hospice benefit for eligible patients whose doctor certifies a terminal prognosis; no separate cost information is provided here. All figures above come from CMS Care Compare published data and reflect the most recent survey and measurement periods available; families should confirm current details directly with the hospice or on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. St Croix Hospice is Medicare-certified (CCN 141621) since April 1, 2005, and the Medicare hospice benefit covers hospice care for eligible patients whose doctor certifies a terminal prognosis.
What do family caregivers say about this hospice in the CMS survey?
CMS CAHPS survey data shows a 4-star family caregiver rating, with 87% saying they would definitely recommend St Croix Hospice and 85% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
St Croix Hospice's composite process score is 100.00, above the Illinois state average of 96.22, according to CMS Care Compare data.
What areas and ZIP codes does this hospice serve?
St Croix Hospice serves 79 ZIP codes from its Rockford, Illinois office in Winnebago County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 79 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
St Croix Hospice is a for-profit agency; ownership type does not by itself indicate quality, but CMS publishes both ownership and quality data so families can consider them together.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 1, 2005.
What is the difference between hospice and palliative care?
Palliative care can be provided alongside curative treatment at any stage of a serious illness, while hospice care focuses on comfort rather than cure and is generally for patients with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No. Hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curative treatment for the terminal illness, but other medical care not related to the terminal diagnosis may continue.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for St Croix Hospice; contact the hospice at (815) 316-2700 or verify on Medicare Care Compare for details.
How do I start hospice care with this provider?
Contact St Croix Hospice directly at (815) 316-2700 to learn about their intake process, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and its service area — all of which are reported for St Croix Hospice above; further questions about day-to-day care should go directly to the hospice at (815) 316-2700.
How do I verify this hospice on Medicare Care Compare?
You can look up St Croix Hospice (CCN 141621) at https://www.medicare.gov/care-compare/details/hospice/141621?state=IL to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.