Sutter Care At Home
Saratoga, CA · Medicare-certified hospice (CCN 051507)
CMS process measure: 99.87 (state average 93.41 — above state average)
Serves: 63 ZIP codes (is yours included? →) · Phone: (408) 559-5600 · Verify on Medicare Care Compare ↗
Family caregivers gave Sutter Care At Home 3 out of 5 stars in the CMS CAHPS survey, with 82% saying they would definitely recommend it. Its CMS composite process score of 99.87 is above the California state average of 93.41.
Sutter Care At Home serves 63 ZIP codes from its office in Saratoga, California, located in Santa Clara County.
Yes, Sutter Care At Home is Medicare-certified (CCN 051507, since 1984); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Sutter Care At Home is a for-profit hospice based in Saratoga, California, serving families in Santa Clara County and surrounding communities. It has been Medicare-certified since May 1, 1984 (CCN 051507), meaning it has provided hospice services under Medicare's oversight for several decades.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave Sutter Care At Home an overall rating of 3 stars. Among those surveyed, 82% said they would definitely recommend this hospice to others, and 79% rated their overall experience with the hospice a 9 or 10 out of 10.
On CMS's composite process measure — which reflects how consistently a hospice performs a bundle of recommended care processes — Sutter Care At Home scored 99.87, which is above the California state average of 93.41. CMS also reports a care index score of 9 and notes that visits occurred in the last days of life for 66.8% of patients, per the published data.
Sutter Care At Home's service area, as reflected in CMS data, spans 63 ZIP codes.
All figures above come from CMS Care Compare data; families should check the source directly for the most current vintage. The Medicare hospice benefit covers hospice care for eligible patients. This profile does not include costs, staffing details, or services beyond what CMS has published, and does not describe facilities not documented in the data.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Sutter Care At Home is Medicare-certified (CCN 051507) since May 1, 1984, and the Medicare hospice benefit covers hospice care for patients who are eligible and certified by a doctor.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS Hospice Survey, family caregivers gave Sutter Care At Home an overall rating of 3 stars; 82% said they would definitely recommend the hospice, and 79% rated their experience a 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process measure score is 99.87, compared to a California state average of 93.41 — above the state average.
What areas and ZIP codes does this hospice serve?
CMS data shows Sutter Care At Home serves 63 ZIP codes from its Saratoga, California office in Santa Clara County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 63 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Sutter Care At Home is organized as a for-profit hospice. Ownership type alone does not determine quality of care; CMS survey and process measures offer more direct insight into performance.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since May 1, 1984.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is generally for those with a life expectancy of six months or less who choose to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting focus to comfort and quality of life rather than curative treatment for the terminal illness; patients can still receive treatment for unrelated conditions and can leave hospice care if their situation changes.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Sutter Care At Home at (408) 559-5600 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact Sutter Care At Home at (408) 559-5600 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction ratings, how a hospice's quality measures compare to state averages, and its service area — all of which are covered above using CMS Care Compare data.
How do I verify this hospice on Medicare Care Compare?
You can look up Sutter Care At Home (CCN 051507) directly at https://www.medicare.gov/care-compare/details/hospice/051507?state=CA to confirm the latest published figures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.