Transcend Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971520)
CMS process measure: 52.38 (state average 94.72 — below state average)
Serves: 42 ZIP codes (is yours included? →) · Phone: (210) 994-5388 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results (star rating or percent recommending) for Transcend Hospice. On CMS's composite process measure, Transcend Hospice scores 52.38, compared to a Texas state average of 94.72 — below the state average.
Transcend Hospice serves 42 ZIP codes from its office in San Antonio, Texas, in Bexar County.
Yes, Transcend Hospice is Medicare-certified (CCN 971520, since 2019); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Transcend Hospice is a for-profit hospice agency based in San Antonio, Texas, serving families in Bexar County and the surrounding area. It has been Medicare-certified since August 15, 2019, with CCN 971520.
According to CMS Care Compare data, CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for Transcend Hospice. This is often the result of small patient counts and should not be read as an indicator of poor quality — it simply means the survey data has not been publicly reported for this provider.
CMS does report a composite process measure for Transcend Hospice of 52.38, compared to a Texas state average of 94.72 — placing this hospice below the state average on this measure as of the CMS data vintage referenced by Care Compare. CMS also reports a care index score of 9 and a visits-in-last-days-of-life percentage of 55.9%. Families are encouraged to view these figures directly on Medicare Care Compare for the most current data and context.
Transcend Hospice reports serving 42 ZIP codes from its San Antonio office, giving it a defined regional service area within the Bexar County region.
The Medicare hospice benefit covers hospice care for eligible patients. No cost or fee information is provided here beyond that basic fact. All figures in this profile come from CMS Care Compare data; families should verify current details directly with the hospice and on Care Compare before making care decisions.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Transcend Hospice is Medicare-certified (CCN 971520) since August 15, 2019, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating or percent recommending) for Transcend Hospice, which often happens with smaller patient counts and does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
CMS reports a composite process score of 52.38 for Transcend Hospice, compared to a Texas state average of 94.72 — below the state average. CMS also reports a care index score of 9 and a visits-in-final-days percentage of 55.9%.
What areas and ZIP codes does this hospice serve?
Transcend Hospice reports serving 42 ZIP codes from its San Antonio, Texas office in Bexar County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 42 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Transcend Hospice is a for-profit agency. Ownership type does not by itself determine quality of care; CMS quality measures and CAHPS surveys, where available, offer more direct insight.
How long has this hospice been Medicare-certified?
Transcend Hospice has been Medicare-certified since August 15, 2019.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to stop curative treatment and are focused on comfort, typically with a prognosis of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; it does not mean giving up on care, symptom management, or emotional and spiritual support.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Transcend Hospice at (210) 994-5388 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This information is not included in the CMS data provided; please contact Transcend Hospice at (210) 994-5388 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about services offered, staffing, how care needs are met, and how the hospice measures on CMS quality data — contact Transcend Hospice at (210) 994-5388 for specifics and review Medicare Care Compare for published measures.
How do I verify this hospice on Medicare Care Compare?
You can look up Transcend Hospice (CCN 971520) directly at https://www.medicare.gov/care-compare/details/hospice/971520?state=TX to review the latest published CMS data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.