Transcend Hospice
San Antonio, TX · Medicare-certified hospice (CCN 971555)
CMS process measure: 73.03 (state average 94.72 — below state average)
Serves: 88 ZIP codes (is yours included? →) · Phone: (210) 994-5388 · Verify on Medicare Care Compare ↗
Family caregivers who responded to the CMS survey said 69% would definitely recommend Transcend Hospice, and 69% rated their experience 9 or 10 out of 10. On CMS's composite process measure, the hospice scored 73.03 compared to a Texas state average of 94.72, which is below the state average.
Transcend Hospice serves 88 ZIP codes from its San Antonio, Texas office in Bexar County.
Yes, Transcend Hospice is Medicare-certified (CCN 971555, since January 31, 2020); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Transcend Hospice is a for-profit hospice agency based in San Antonio, Texas, serving Bexar County and the surrounding area. It has been Medicare-certified since January 31, 2020 (CCN 971555).
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey reported that 69% would definitely recommend this hospice, and 69% rated their overall experience 9 or 10 out of 10. CMS has not published a specific CAHPS star rating for this hospice in the data provided, which can occur due to small patient counts and does not by itself indicate poor quality.
On the CMS composite process measure, Transcend Hospice scored 73.03, compared with a Texas state average of 94.72 — placing it below the state average on this measure. A separate care index figure of 10 and a measure showing 63.9% of patients received visits in the last days of life are also reported by CMS for this hospice.
Transcend Hospice reports serving 88 ZIP codes from its San Antonio office. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost details are provided here. All figures in this profile come from CMS Care Compare data and reflect the vintage published by CMS at the time of retrieval. Families are encouraged to verify current figures directly on Medicare Care Compare and to contact the hospice with any specific questions about care.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Transcend Hospice is Medicare-certified (CCN 971555) since January 31, 2020, and the Medicare hospice benefit covers hospice care for patients whose doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
In the CMS CAHPS survey, 69% of family caregivers said they would definitely recommend Transcend Hospice, and 69% rated their overall experience 9 or 10 out of 10; CMS has not published a star rating for this hospice in this data.
How does this hospice score on CMS quality measures compared to the state average?
Transcend Hospice's composite process score is 73.03, compared with a Texas state average of 94.72 — below the state average.
What areas and ZIP codes does this hospice serve?
Transcend Hospice serves 88 ZIP codes from its office in San Antonio, Bexar County, Texas.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 88 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Transcend Hospice is a for-profit agency; ownership type is one factor CMS reports, but it does not by itself determine quality of care.
How long has this hospice been Medicare-certified?
Transcend Hospice has been Medicare-certified since January 31, 2020.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to focus on comfort rather than curative treatment, typically when a doctor believes life expectancy is six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms and can leave hospice if they choose.
Where is hospice care provided — at home or in a facility?
This is not specified in the CMS data provided; contact Transcend Hospice at (210) 994-5388 to ask directly and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The CMS data does not describe intake steps; please contact Transcend Hospice at (210) 994-5388 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver support, how symptoms are managed, how care is coordinated with family, and what the CMS survey and quality measures show — you can review these figures on Medicare Care Compare and ask Transcend Hospice directly at (210) 994-5388.
How do I verify this hospice on Medicare Care Compare?
You can look up Transcend Hospice (CCN 971555) directly at https://www.medicare.gov/care-compare/details/hospice/971555?state=TX to confirm current ratings and measures.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.