Tri-Cities Chaplaincy Hospice
Richland, WA · Medicare-certified hospice (CCN 501510)
CMS process measure: 97.7 (state average 98.45 — at state average)
Serves: 20 ZIP codes (is yours included? →) · Phone: (509) 783-7416 · Verify on Medicare Care Compare ↗
Tri-Cities Chaplaincy Hospice has a 3-star CAHPS family caregiver rating, with 86% of caregivers saying they would definitely recommend it. Its CMS composite process score of 97.70 is at the Washington state average of 98.45.
Tri-Cities Chaplaincy Hospice serves 20 ZIP codes from its Richland, WA office in Benton County.
Yes, Tri-Cities Chaplaincy Hospice is Medicare-certified (CCN 501510, since 04/10/1985); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Tri-Cities Chaplaincy Hospice is a Medicare-certified hospice in Richland, Washington, located in Benton County. Its ownership type is classified as "Other," and it has been Medicare-certified since April 10, 1985, giving it a long history of serving families in the area.
According to CMS Care Compare data, family caregivers who responded to the CAHPS Hospice Survey gave this hospice an overall rating of 3 stars. Among respondents, 86% said they would definitely recommend this hospice to others, and 81% rated their experience with a score of 9 or 10 out of 10.
On the CMS composite process measure of care quality, Tri-Cities Chaplaincy Hospice scored 97.70, which CMS classifies as at the state average compared to Washington's average of 98.45. CMS also reports a care index score of 10 and notes that 60.3% of patients received visits during the last days of life, based on the most recent published Care Compare data.
Tri-Cities Chaplaincy Hospice reports serving 20 ZIP codes from its Richland office, reflecting the breadth of its service area in the region.
The Medicare hospice benefit covers hospice care for eligible patients. All figures in this profile come from CMS Care Compare data; where a measure is not listed here, CMS has not published it for this hospice, which is often due to small patient counts rather than any indication of quality.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Tri-Cities Chaplaincy Hospice is Medicare-certified (CCN 501510, since 04/10/1985), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS Care Compare data shows a 3-star CAHPS rating, with 86% of family caregivers saying they would definitely recommend this hospice and 81% rating their experience 9 or 10 out of 10.
How does this hospice score on CMS quality measures compared to the state average?
Its CMS composite process score is 97.70, which CMS classifies as at the state average compared to Washington's average of 98.45.
What areas and ZIP codes does this hospice serve?
Tri-Cities Chaplaincy Hospice serves 20 ZIP codes from its Richland, WA office in Benton County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 20 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS classifies its ownership type as "Other." Ownership type does not directly indicate quality of care, but families who want more detail can ask the hospice directly.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since April 10, 1985.
What is the difference between hospice and palliative care?
Palliative care focuses on comfort and symptom relief and can be provided alongside curative treatment at any stage of illness, while hospice care is for patients who have chosen to stop curative treatment and focus on comfort, typically when a doctor has determined a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care from curing an illness to comfort and quality of life; it does not mean giving up care, and patients can still receive medical attention to manage pain and symptoms.
Where is hospice care provided — at home or in a facility?
This information is not included in the CMS data provided; please contact Tri-Cities Chaplaincy Hospice at (509) 783-7416 or verify on Medicare Care Compare for details.
How do I start hospice care with this provider?
Please contact Tri-Cities Chaplaincy Hospice at (509) 783-7416 to discuss how to begin care, and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families may want to ask about caregiver satisfaction scores, how quality measures compare to state averages, service area, and how to begin care; contact Tri-Cities Chaplaincy Hospice at (509) 783-7416 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can review CMS's published data for Tri-Cities Chaplaincy Hospice at https://www.medicare.gov/care-compare/details/hospice/501510?state=WA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.