True North Hospice
Phoenix, AZ · Medicare-certified hospice (CCN 031771)
CMS process measure: 91.89 (state average 94.29 — below state average)
Serves: 39 ZIP codes (is yours included? →) · Phone: (602) 246-5096 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for True North Hospice, so no star rating or percent-recommend figure is available. On the CMS composite process measure, the hospice scored 91.89, below the Arizona state average of 94.29.
True North Hospice serves 39 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Yes, True North Hospice is Medicare-certified, with CCN 031771, certified since December 3, 2021. The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
True North Hospice is a for-profit hospice agency based in Phoenix, Arizona, serving Maricopa County and the surrounding area. According to CMS Care Compare data, the hospice has been Medicare-certified since December 3, 2021 (CCN 031771).
CMS has not published CAHPS family caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for True North Hospice. This is often the case for hospices with small patient counts, and it does not indicate poor quality — it simply means that data has not been reported publicly by CMS.
On the CMS composite process measure, which reflects how consistently a hospice follows recommended care processes, True North Hospice scored 91.89, compared to the Arizona state average of 94.29. This places the hospice below the state average on this measure, based on the most recent CMS Care Compare data available. A care index score of 6 was also reported, along with a figure showing that visits occurred in the last days of life for 54.3% of patients, per CMS data.
True North Hospice reports serving 39 ZIP codes from its Phoenix office, offering families in a wide area of the region access to hospice services.
The Medicare hospice benefit covers hospice care for eligible patients when a physician certifies eligibility. Families are encouraged to review current details directly on Medicare Care Compare, as CMS data is updated periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. True North Hospice is Medicare-certified (CCN 031771) since December 3, 2021, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for True North Hospice, which often happens with smaller patient counts and does not indicate anything negative about quality.
How does this hospice score on CMS quality measures compared to the state average?
True North Hospice scored 91.89 on the CMS composite process measure, compared to Arizona's state average of 94.29, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
True North Hospice serves 39 ZIP codes from its office in Phoenix, Arizona, in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 39 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
True North Hospice is a for-profit agency. Ownership type does not by itself determine quality of care, but CMS publishes it as part of its transparency data.
How long has this hospice been Medicare-certified?
True North Hospice has been Medicare-certified since December 3, 2021, according to CMS records.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have chosen to stop curative treatment and are focusing on comfort, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the focus of care to comfort and quality of life rather than curing an illness; it is a care decision, not giving up, and patients can still receive treatment for symptom relief and comfort.
Where is hospice care provided — at home or in a facility?
This is not specified in the available CMS data; please contact True North Hospice at (602) 246-5096 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not include enrollment steps; please contact True North Hospice at (602) 246-5096 to learn how to begin care and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores compared to the state average, service area, and ownership type — all of which can be checked on Medicare Care Compare for True North Hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up True North Hospice directly at https://www.medicare.gov/care-compare/details/hospice/031771?state=AZ to review its current CMS-reported information.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.