Universal Hospice Care Services
Phoenix, AZ · Medicare-certified hospice (CCN 001514)
CMS process measure: 58.33 (state average 94.29 — below state average)
Serves: 31 ZIP codes (is yours included? →) · Phone: (602) 922-0446 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Universal Hospice Care Services, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 58.33 compared with the Arizona state average of 94.29, which is below the state average.
Universal Hospice Care Services serves 31 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Yes, Universal Hospice Care Services is Medicare-certified (CCN 001514, since March 23, 2022); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Universal Hospice Care Services is a for-profit hospice based in Phoenix, Arizona, serving Maricopa County and the surrounding area. The agency has been Medicare-certified since March 23, 2022 (CCN 001514).
CMS Care Compare has not published CAHPS family-caregiver survey results for this hospice — a star rating, percentage of caregivers who would definitely recommend the hospice, and percentage of caregivers rating the hospice 9 or 10 are all currently unavailable. This is often the case for hospices with smaller patient counts and does not by itself indicate anything about the quality of care provided.
On CMS's composite process measure, which reflects how consistently a hospice performs a set of recommended care processes, Universal Hospice Care Services scored 58.33, compared with the Arizona state average of 94.29 — placing it below the state average on this measure. A related care index score of 6 is also reported by CMS. Data on the percentage of visits occurring in the last days of life has not been published for this hospice.
Universal Hospice Care Services reports serving 31 ZIP codes from its Phoenix office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible beneficiaries; no separate cost figures are reported here. All figures above come from the CMS Care Compare dataset and should be verified directly on Care Compare, as data vintages update periodically.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Universal Hospice Care Services is Medicare-certified (CCN 001514) as of March 23, 2022, and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results for this hospice, which often happens with smaller patient counts; this does not necessarily reflect the quality of care.
How does this hospice score on CMS quality measures compared to the state average?
Its composite process score is 58.33, compared with the Arizona state average of 94.29, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
It reports serving 31 ZIP codes from its Phoenix, Arizona office in Maricopa County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 31 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Universal Hospice Care Services is a for-profit hospice; ownership type doesn't determine quality of care, but families sometimes ask about it when comparing providers.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 23, 2022.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people who have stopped curative treatment and are focused on comfort, typically with a prognosis of six months or less if the illness runs its normal course.
Does choosing hospice mean giving up treatment?
No — hospice means shifting the focus of care to comfort, symptom relief, and quality of life rather than curing the underlying illness; patients can still receive treatment for pain and other symptoms.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact Universal Hospice Care Services at (602) 922-0446 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe intake steps; contact Universal Hospice Care Services at (602) 922-0446 and verify details on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about caregiver satisfaction scores, how the hospice performs on CMS quality measures, service area, and how care is coordinated; contact Universal Hospice Care Services at (602) 922-0446 for specifics not covered in CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Universal Hospice Care Services (CCN 001514) directly at https://www.medicare.gov/care-compare/details/hospice/001514?state=AZ.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.