Western Horizon Hospice And Palliative Care, Inc
Laguna Hills, CA · Medicare-certified hospice (CCN 921753)
CMS process measure: 83.56 (state average 93.41 — below state average)
Serves: 40 ZIP codes (is yours included? →) · Phone: (855) 611-4677 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family-caregiver survey results for Western Horizon Hospice And Palliative Care, so no star rating or percent-recommend figure is available. On the CMS composite process measure, it scored 83.56, below the California state average of 93.41.
Western Horizon Hospice And Palliative Care serves 40 ZIP codes from its Laguna Hills, CA office, located in Orange County.
Yes, Western Horizon Hospice And Palliative Care is Medicare-certified (CCN 921753, since 2018); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Western Horizon Hospice And Palliative Care, Inc is a for-profit hospice based in Laguna Hills, California, in Orange County. It has been Medicare-certified since March 15, 2018 (CCN 921753).
CMS Care Compare has not published CAHPS family-caregiver survey results (star rating, percent who would definitely recommend, or percent rating the hospice 9-10) for this hospice. This often happens when a hospice has too few surveyed patient families for CMS to publish reliable figures, and it should not be read as a sign of poor quality.
On the CMS composite process measure, which reflects how consistently a hospice performs a bundle of recommended care processes, this hospice scored 83.56 compared with the California state average of 93.41 — placing it below the state average on this measure as reported by CMS. CMS also reports a care index score of 9 for this hospice, and that 10.0 percent of patients received visits in the last days of life, based on CMS data.
Western Horizon serves a wide area, covering 40 ZIP codes from its Laguna Hills office.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no additional cost information is provided here. All figures above come from CMS Care Compare data as published; families are encouraged to verify current details directly on Care Compare.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Western Horizon Hospice And Palliative Care has been Medicare-certified since March 15, 2018 (CCN 921753), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family-caregiver survey results (star rating or percent who would recommend) for this hospice, which often happens with smaller patient counts rather than indicating poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, this hospice scored 83.56, compared with the California state average of 93.41, placing it below the state average on this measure.
What areas and ZIP codes does this hospice serve?
According to CMS data, it serves 40 ZIP codes from its Laguna Hills, California office in Orange County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 40 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
It is a for-profit hospice. Ownership type is one factor among many; CMS quality measures and survey results can give a fuller picture of care.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since March 15, 2018.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for people with a terminal diagnosis who have chosen to focus on comfort rather than curative treatment.
Does choosing hospice mean giving up treatment?
No — hospice does not mean giving up care; it means shifting the focus of care toward comfort, symptom management, and quality of life rather than curing the underlying illness.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify care settings for this hospice; please contact Western Horizon Hospice And Palliative Care at (855) 611-4677 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
This data does not describe the intake process; please contact the hospice directly at (855) 611-4677 and verify current information on Medicare Care Compare.
What questions should I ask when choosing a hospice?
Families often ask about CAHPS survey results, quality measures compared to the state average, service area, and how care is coordinated; contact (855) 611-4677 for details specific to this hospice.
How do I verify this hospice on Medicare Care Compare?
You can look up Western Horizon Hospice And Palliative Care (CCN 921753) directly at https://www.medicare.gov/care-compare/details/hospice/921753?state=CA.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.