Westlake Village Hospice, Inc
Westlake Village, CA · Medicare-certified hospice (CCN 921557)
CMS process measure: 76.92 (state average 93.41 — below state average)
Serves: 0 ZIP codes (is yours included? →) · Phone: (805) 870-0103 · Verify on Medicare Care Compare ↗
CMS has not published a CAHPS family caregiver star rating or percent-recommend figure for Westlake Village Hospice, Inc. On the CMS composite process measure, it scored 76.92, below the California state average of 93.41.
CMS Care Compare data does not list a specific number of ZIP codes served for Westlake Village Hospice, Inc. The agency is based in Westlake Village, California, in Ventura County — contact the hospice directly to confirm whether it serves your area.
Yes, Westlake Village Hospice, Inc is Medicare-certified (CCN 921557, since November 19, 2016); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Westlake Village Hospice, Inc is a for-profit hospice agency based in Westlake Village, California, serving families in Ventura County. The hospice has been Medicare-certified since November 19, 2016 (CCN 921557).
CMS Care Compare data does not include a published CAHPS family caregiver survey star rating, percent who would definitely recommend, or percent rating the hospice 9-10 for this agency. This is common for smaller hospices and does not indicate poor quality; it simply means CMS has not published enough survey responses to report these figures.
On the CMS composite process measure, which reflects how consistently a hospice completes a set of recommended care processes, Westlake Village Hospice, Inc scored 76.92, compared with the California state average of 93.41 — placing it below the state average. CMS also reports a care index score of 10 and that 20.0% of patients received visits in the last days of life, according to the most recent Care Compare data.
CMS's published data for this listing does not indicate a specific number of ZIP codes served; families should contact the hospice directly to confirm whether it can serve their location.
The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility; no cost figures are included here. All figures above come from CMS Care Compare data and should be verified directly on the Care Compare website for the most current information.
Questions families ask
Does Medicare cover care from this hospice?
Yes, Westlake Village Hospice, Inc has been Medicare-certified since November 19, 2016 (CCN 921557). The Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results (star rating, percent who would recommend, or percent rating 9-10) for this hospice, often because of small patient counts. This does not necessarily reflect poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Westlake Village Hospice, Inc scored 76.92, compared with the California state average of 93.41, placing it below the state average. CMS also reports a care index score of 10 and that 20.0% of patients received visits in the last days of life.
What areas and ZIP codes does this hospice serve?
CMS Care Compare data does not specify a number of ZIP codes served for this hospice. Please call (805) 870-0103 to confirm whether it serves your area.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 0 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
Westlake Village Hospice, Inc is a for-profit hospice. Ownership type does not by itself determine quality of care, but families may wish to review the CMS quality measures alongside ownership.
How long has this hospice been Medicare-certified?
It has been Medicare-certified since November 19, 2016.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care is for patients who have chosen to focus on comfort rather than curative treatment, typically when a doctor estimates a life expectancy of six months or less.
Does choosing hospice mean giving up treatment?
No. Choosing hospice means shifting the focus of care toward comfort, symptom relief, and quality of life rather than treatments aimed at curing the underlying illness; patients can still receive medical attention for comfort and symptom management.
Where is hospice care provided — at home or in a facility?
The CMS data provided does not specify where this hospice delivers care. Please contact Westlake Village Hospice, Inc at (805) 870-0103 to ask about their care settings.
How do I start hospice care with this provider?
The data available does not describe the intake process. Contact Westlake Village Hospice, Inc directly at (805) 870-0103 to learn how to begin care.
What questions should I ask when choosing a hospice?
You may want to ask about CMS quality measures, family caregiver survey results, service area, how care is coordinated, and how to begin care — contact the hospice at (805) 870-0103 for specifics not covered by CMS data.
How do I verify this hospice on Medicare Care Compare?
You can look up Westlake Village Hospice, Inc directly at https://www.medicare.gov/care-compare/details/hospice/921557?state=CA to review its current CMS-reported quality data.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.