Willow Ridge Hospice, Llc
Havana, IL · Medicare-certified hospice (CCN 141726)
CMS process measure: 81.58 (state average 96.22 — below state average)
Serves: 24 ZIP codes (is yours included? →) · Phone: (309) 543-1239 · Verify on Medicare Care Compare ↗
CMS has not published CAHPS family caregiver survey results for Willow Ridge Hospice, so no star rating or percent-recommend figure is available. On CMS's composite process measure, the hospice scored 81.58, below the Illinois state average of 96.22.
Willow Ridge Hospice serves 24 ZIP codes from its office in Havana, Illinois, in Mason County.
Yes, Willow Ridge Hospice, LLC is Medicare-certified (CCN 141726, since August 28, 2023); the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
About this hospice
Willow Ridge Hospice, LLC is a Medicare-certified hospice serving families in and around Havana, Illinois, in Mason County. The hospice has been Medicare-certified since August 28, 2023 (CCN 141726). CMS Care Compare data does not list an ownership type for this hospice, so families should confirm this detail directly with the provider.
CMS Care Compare has not published CAHPS family caregiver survey results — including a star rating, percent who would definitely recommend, or percent rating the hospice 9-10 — for Willow Ridge Hospice. This is often the result of a small number of surveyed patients rather than any indication of the quality of care, so this should not be read as a negative sign.
On the CMS composite process measure, which reflects how consistently a hospice completes recommended care processes, Willow Ridge Hospice scored 81.58, compared with the Illinois state average of 96.22 — placing it below the state average on this measure. CMS also reports a care index score of 9 for this hospice. Families are encouraged to review these figures directly on Medicare Care Compare for full context.
Willow Ridge Hospice reports serving 24 ZIP codes from its Havana, Illinois office. As with all Medicare-certified hospices, the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility. All figures above come from CMS Care Compare data as most recently published.
Questions families ask
Does Medicare cover care from this hospice?
Yes. Willow Ridge Hospice, LLC has been Medicare-certified since August 28, 2023 (CCN 141726), and the Medicare hospice benefit covers hospice care for eligible patients when a doctor certifies eligibility.
What do family caregivers say about this hospice in the CMS survey?
CMS has not published CAHPS family caregiver survey results for this hospice, often because too few patients were surveyed; this does not indicate poor quality.
How does this hospice score on CMS quality measures compared to the state average?
On the CMS composite process measure, Willow Ridge Hospice scored 81.58, below the Illinois state average of 96.22. CMS also reports a care index score of 9 for this hospice.
What areas and ZIP codes does this hospice serve?
Willow Ridge Hospice serves 24 ZIP codes from its office in Havana, Illinois, in Mason County.
Tip: use our Search by ZIP Code feature to check instantly whether your ZIP is among the 24 this hospice reports serving.
Is this hospice for-profit, non-profit, or government-run — and does it matter?
CMS Care Compare data provided does not specify the ownership type for this hospice; contact the hospice at (309) 543-1239 to confirm, and verify on Medicare Care Compare.
How long has this hospice been Medicare-certified?
Willow Ridge Hospice has been Medicare-certified since August 28, 2023.
What is the difference between hospice and palliative care?
Palliative care can be provided at any stage of a serious illness alongside curative treatment, while hospice care focuses on comfort for people who have stopped curative treatment and are nearing the end of life.
Does choosing hospice mean giving up treatment?
Choosing hospice means shifting the goal of care toward comfort and quality of life rather than curing an illness; it does not mean giving up care or support.
Where is hospice care provided — at home or in a facility?
The data provided does not specify care settings for this hospice; contact them at (309) 543-1239 and verify details on Medicare Care Compare.
How do I start hospice care with this provider?
The data provided does not describe the intake process; contact Willow Ridge Hospice directly at (309) 543-1239 to learn how to begin care.
What questions should I ask when choosing a hospice?
Families often ask about caregiver survey results, quality measure scores, service area, and ownership — for details beyond what is published, contact the hospice at (309) 543-1239.
How do I verify this hospice on Medicare Care Compare?
You can review Willow Ridge Hospice's official CMS profile at https://www.medicare.gov/care-compare/details/hospice/141726?state=IL.
Data: CMS Care Compare (Jul2026 refresh). Survey results are reported by family caregivers through the official CAHPS Hospice Survey; CMS publishes them only above response-count thresholds. Always verify current details with the hospice and Medicare before arranging care.