Care One At Redstone
East Longmeadow, MA · Medicare and Medicaid-certified nursing home (CCN 225299) · 254 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 2
Federal fines: 1 totaling $16,720
Phone: (413) 695-7866 · Verify on Medicare Care Compare ↗
Care One At Redstone holds a CMS overall rating of 2 out of 5 stars, which is below the Massachusetts state average of 3.04. Its health inspection rating is 2 out of 5, and its staffing rating is also 2 out of 5.
Care One At Redstone reports total nurse staffing of about 3.50 hours per resident per day, including about 0.27 RN hours per resident per day, with a staffing star rating of 2 out of 5. Nursing staff turnover is reported at 46.8%.
CMS records show Care One At Redstone has 1 federal fine on record totaling $16,720.00, with 0 payment denials. No abuse icon or Special Focus program designation is noted for this facility in the data provided.
About this facility
Care One At Redstone is a Medicare and Medicaid certified nursing home in East Longmeadow, Hampden County, Massachusetts. The facility has been certified since May 28, 1987, and is licensed for 254 beds, with an average of 186.8 residents at a time. It is a for-profit facility operated as a Limited Liability Company, and is part of the Careone chain, which includes 37 facilities nationally averaging a 3.4-star overall rating.
According to CMS Care Compare, Care One At Redstone holds an overall star rating of 2 out of 5, which falls below the Massachusetts state average of 3.04. Its health inspection rating is 2 out of 5, its quality measure (QM) rating is 3 out of 5, and its staffing rating is 2 out of 5.
Nurse staffing data reported to CMS shows total nurse staffing hours of approximately 3.50 hours per resident per day, including approximately 0.27 RN hours per resident per day. Nursing staff turnover is reported at 46.8%.
On penalties: CMS records show 1 federal fine totaling $16,720.00 for this facility, and 0 payment denials for services. No abuse icon and no Special Focus program designation are noted in the data provided for this facility. Ownership has not changed within the last 12 months, per the data provided.
This profile reflects data from CMS Medicare Care Compare and should be verified for the most current information before making a decision.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Care One At Redstone has an overall CMS rating of 2 out of 5 stars, below the Massachusetts state average of 3.04.
Does this facility accept Medicare, Medicaid, or both?
This facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 3.50 hours per resident per day, including 0.27 RN hours per resident per day, with a staffing rating of 2 out of 5 and 46.8% nursing turnover.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $16,720.00 and 0 payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus program status is noted in the data provided for this facility.
How large is this facility and how many residents live there?
The facility is certified for 254 beds and had an average of 186.8 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC that is part of the Careone chain, which includes 37 facilities averaging a 3.4-star overall rating.
How long has this facility been Medicare/Medicaid certified?
The facility was first certified on May 28, 1987.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures; here those are 2, 2, 2, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify rehabilitation services; contact the facility at 4136957866 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 4136957866 and verify on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current record at https://www.medicare.gov/care-compare/details/nursing-home/225299?state=MA.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.