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Care One At Holyoke

Holyoke, MA · Medicare and Medicaid-certified nursing home (CCN 225236) · 164 certified beds

CMS overall rating: 5★ (state average 3.04★ — above state average)
Health inspection: 5 · Quality measures: 5 · Staffing: 5
Federal fines: none on current record
Phone: (413) 519-5229 · Verify on Medicare Care Compare ↗

Care One At Holyoke has a CMS overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. Its health inspection rating is 5 stars and its staffing rating is also 5 stars.

Care One At Holyoke reports total nurse staffing of about 3.62 hours per resident per day, including roughly 0.48 RN hours per resident per day, with a staffing star rating of 5. Nursing staff turnover is reported at 25.4%.

Care One At Holyoke has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. There is no abuse icon or Special Focus status flagged for this facility in the available data.

Overall rating vs. benchmarks
Care One At Holyoke Care One At Holyoke: 5★ 5★ MA average MA average: 3.04★ 3.04★ Careone chain avg Careone chain avg: 3.4★ 3.4★

About this facility

Care One At Holyoke is a Medicare and Medicaid certified nursing home located in Holyoke, Hampden County, Massachusetts. The facility has been certified since June 1975 and is licensed for 164 beds, with an average of 158.1 residents at a time. It is operated as a for-profit limited liability company and is part of the Careone chain, which includes 37 facilities nationwide with an average chain rating of 3.4 stars.

According to CMS Care Compare data, Care One At Holyoke holds an overall rating of 5 stars, above the Massachusetts state average of 3.04 stars. All four CMS component ratings are strong: health inspection rating of 5 stars, staffing rating of 5 stars, and quality measure rating of 5 stars.

Nurse staffing totals 3.61924 hours per resident per day, including 0.48407 registered nurse hours per resident per day. Nursing staff turnover is reported at 25.4%.

On penalties, CMS records show 0 fines totaling $0.00, and 0 payment denials, meaning there is no federal fines on record for this facility. There is no abuse icon flagged for this facility in the data provided, and no Special Focus Facility status is listed. Ownership has not changed in the past 12 months, so current ratings reflect the current operator.

This profile is based on CMS Care Compare data as reported for Care One At Holyoke; families should verify current details directly with the facility and via the Medicare Care Compare website before making decisions.

Questions families ask

What is this nursing home's CMS overall star rating and how does it compare to the state average?

Care One At Holyoke has an overall rating of 5 stars, above the Massachusetts state average of 3.04 stars.

Does this facility accept Medicare, Medicaid, or both?

Yes, it is certified to accept both Medicare and Medicaid.

How well is this facility staffed — nurse hours per resident and turnover?

Total nurse staffing is about 3.62 hours per resident per day, including about 0.48 RN hours per resident per day, with a staffing rating of 5 stars; nursing turnover is 25.4%.

Does this facility have federal fines or penalties on record?

No, CMS records show 0 fines totaling $0.00 and 0 payment denials — there is no federal fines on record.

Has CMS flagged this facility for abuse or placed it in the Special Focus program?

The provided data does not indicate an abuse icon flag or Special Focus Facility status for this facility.

How large is this facility and how many residents live there?

The facility is certified for 164 beds with an average of 158.1 residents.

Who owns this facility — and is it part of a chain?

It is owned by a for-profit limited liability company and is part of the Careone chain, which has 37 facilities with an average rating of 3.4 stars.

How long has this facility been Medicare/Medicaid certified?

It has been certified since June 26, 1975.

What do the four different CMS star ratings mean?

CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — and this facility scores 5 stars in each: health inspection 5, staffing 5, and quality measures 5.

Does this facility offer short-term rehabilitation as well as long-term care?

The data provided does not specify service types; contact the facility at 4135195229 and verify on Medicare Care Compare.

What should I look for when touring this facility?

The data provided does not cover tour details; contact the facility at 4135195229 and verify on Medicare Care Compare.

How do I verify this facility's current record on Medicare Care Compare?

You can review the current record at https://www.medicare.gov/care-compare/details/nursing-home/225236?state=MA.

Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.