Carolina Rivers Nursing And Rehabilitation Center
Jacksonville, NC · Medicare and Medicaid-certified nursing home (CCN 345072) · 120 certified beds
Health inspection: 5 · Quality measures: 2 · Staffing: 1
Federal fines: 1 totaling $4,271
Phone: (910) 455-3610 · Verify on Medicare Care Compare ↗
Carolina Rivers Nursing And Rehabilitation Center has a CMS overall rating of 4 stars, above the North Carolina state average of 2.93 stars. Its health inspection rating is 5 stars, while its staffing rating is 1 star.
Carolina Rivers reports total nurse staffing of 3.57 hours per resident per day, including 0.40 RN hours per resident per day, with a staffing star rating of 1. Nursing staff turnover is reported at 65.5 percent.
Carolina Rivers has 1 federal fine on record totaling $4,271.00, with no payment denials reported. CMS data provided does not indicate an abuse icon or Special Focus Status for this facility.
About this facility
Carolina Rivers Nursing And Rehabilitation Center is a 120-bed nursing home in Jacksonville, Onslow County, North Carolina, with an average of 103.4 residents. The facility is organized as a for-profit Limited Liability Company and has been certified since February 1971. It accepts both Medicare and Medicaid.
According to CMS Care Compare, the facility holds an overall rating of 4 stars, which is above the North Carolina state average of 2.93 stars. This overall score is built from a 5-star health inspection rating, a 2-star quality measure (QM) rating, and a 1-star staffing rating.
Total nurse staffing is reported at 3.57 hours per resident per day, with 0.40 RN hours per resident per day. Nursing staff turnover is reported at 65.5%.
On penalties: CMS records show 1 federal fine totaling $4,271.00. There have been no payment denials on record. CMS does not list an abuse icon or a Special Focus Status designation for this facility in the supplied data.
Carolina Rivers is part of the Principle Long Term Care chain, which operates 40 facilities with an average chain rating of 3.0 stars. There has been no change of ownership in the past 12 months, so current ratings reflect the current operator.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Carolina Rivers has an overall rating of 4 stars, above the North Carolina state average of 2.93 stars.
Does this facility accept Medicare, Medicaid, or both?
It accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.57 hours per resident per day, with a staffing star rating of 1, and nursing turnover is 65.5%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $4,271.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus Status for this facility.
How large is this facility and how many residents live there?
It is certified for 120 beds with an average of 103.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit LLC and part of the Principle Long Term Care chain, which operates 40 facilities averaging 3.0 stars.
How long has this facility been Medicare/Medicaid certified?
It has been certified since February 1, 1971.
What do the four different CMS star ratings mean?
CMS rates facilities on overall, health inspection, staffing, and quality measures; Carolina Rivers scores 4 overall, 5 for health inspections, 1 for staffing, and 2 for quality measures.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not in the provided data; contact the facility at (910) 455-3610 or check Medicare Care Compare.
What should I look for when touring this facility?
The provided data does not cover tour specifics; contact the facility at (910) 455-3610 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review current details at https://www.medicare.gov/care-compare/details/nursing-home/345072?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.