Riverpoint Crest Nursing And Rehabilitation Center
New Bern, NC · Medicare and Medicaid-certified nursing home (CCN 345211) · 105 certified beds
Health inspection: 3 · Quality measures: 3 · Staffing: 4
Federal fines: none on current record
Phone: (252) 637-4730 · Verify on Medicare Care Compare ↗
Riverpoint Crest Nursing And Rehabilitation Center has a CMS overall star rating of 3 out of 5, which is at the North Carolina state average of 2.93. Its health inspection rating is 3 stars and its staffing rating is 4 stars.
Riverpoint Crest reports total nurse hours of 3.36 per resident per day, including 0.53 RN hours per resident per day, with a staffing star rating of 4 out of 5. Nursing staff turnover is reported at 23.4%.
Riverpoint Crest has no federal fines on record, with 0 fines totaling $0.00 and 0 payment denials reported by CMS. CMS does not list an abuse icon or Special Focus program designation for this facility in the available data.
About this facility
Riverpoint Crest Nursing And Rehabilitation Center is a for-profit corporation-owned nursing home in New Bern, Craven County, North Carolina, certified to serve Medicare and Medicaid residents since October 1981. The facility is licensed for 105 certified beds and reports an average daily census of 91.9 residents.
According to CMS Care Compare, Riverpoint Crest holds an overall star rating of 3 out of 5, which is at the North Carolina state average of 2.93. Its component ratings are: health inspection rating of 3, quality measure (QM) rating of 3, and staffing rating of 4 out of 5.
Nurse staffing data show total nurse hours per resident per day of 3.36, with registered nurse (RN) hours per resident per day of 0.53. Nursing staff turnover is reported at 23.4%.
On penalties, CMS records show no federal fines on record (0 fines, $0.00 total) and 0 payment denials for this facility. There is no abuse icon or Special Focus program designation reported in the data for this facility.
Riverpoint Crest is part of the Principle Long Term Care chain, which operates 40 facilities nationally with an average chain rating of 3.0. Ownership has not changed in the past 12 months, so the current ratings reflect the present operator.
Data reported here is sourced from CMS Medicare Care Compare; families should verify current details directly on Care Compare before making decisions.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Riverpoint Crest has an overall CMS rating of 3 out of 5, which is at the North Carolina state average of 2.93.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified for both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse hours are 3.36 per resident per day, including 0.53 RN hours per resident per day, with a staffing rating of 4 out of 5 and nursing turnover of 23.4%.
Does this facility have federal fines or penalties on record?
No, CMS records show no federal fines (0 fines, $0.00 total) and 0 payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The data provided does not indicate an abuse icon or Special Focus program designation for this facility.
How large is this facility and how many residents live there?
Riverpoint Crest is certified for 105 beds and has an average daily census of 91.9 residents.
Who owns this facility — and is it part of a chain?
It is owned by a for-profit corporation and is part of the Principle Long Term Care chain, which operates 40 facilities nationally with an average rating of 3.0.
How long has this facility been Medicare/Medicaid certified?
The facility was first approved for certification on October 1, 1981.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus three component ratings — health inspections, staffing, and quality measures — which combine to form the overall score; for this facility these are 3, 4, and 3 respectively, with an overall of 3.
Does this facility offer short-term rehabilitation as well as long-term care?
This detail is not included in the CMS data provided; please contact the facility at 2526374730 or verify on Medicare Care Compare (https://www.medicare.gov/care-compare/details/nursing-home/345211?state=NC).
What should I look for when touring this facility?
This is not addressed by the CMS dataset provided; please contact the facility at 2526374730 to arrange a tour and ask about specific areas of interest.
How do I verify this facility's current record on Medicare Care Compare?
You can review the current CMS record for Riverpoint Crest at https://www.medicare.gov/care-compare/details/nursing-home/345211?state=NC.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.