Citadel Care Center-Wilmette
Wilmette, IL · Medicare and Medicaid-certified nursing home (CCN 145932) · 80 certified beds
Health inspection: 5 · Quality measures: 5 · Staffing: 3
Federal fines: none on current record
Phone: (847) 216-5000 · Verify on Medicare Care Compare ↗
Citadel Care Center-Wilmette holds a CMS overall star rating of 5 out of 5, above the Illinois state average of 2.55. Its health inspection rating is also 5 stars, while its staffing rating is 3 stars.
Citadel Care Center-Wilmette reports total nurse staffing of 3.62 hours per resident per day, including 0.81 RN hours per resident per day, with nursing staff turnover at 26.8%. CMS gives the facility a staffing star rating of 3 out of 5.
Citadel Care Center-Wilmette has no federal fines on record, with 0 fines totaling $0.00 and no payment denials reported by CMS. CMS does not list an abuse icon or Special Focus status for this facility based on the available data.
About this facility
Citadel Care Center-Wilmette is a Medicare- and Medicaid-certified nursing home in Wilmette, Cook County, Illinois. The facility is certified for 80 beds and had an average of 59.4 residents, according to CMS Care Compare data. It is organized as a for-profit limited liability company and has been certified since April 1997.
CMS assigns Citadel Care Center-Wilmette an overall star rating of 5 out of 5, above the Illinois state average of 2.55. Its health inspection rating is 5 out of 5 and its quality measure (QM) rating is also 5 out of 5. The staffing rating is lower, at 3 out of 5.
Nurse staffing data show total nurse hours per resident per day of 3.62, including 0.81 RN hours per resident per day. Nursing staff turnover is reported at 26.8%.
On penalties, CMS records show no federal fines on record (0 fines totaling $0.00) and no payment denials for this facility.
This facility is part of the Citadel Healthcare chain, which operates 14 facilities with an average CMS rating of 3.2 across the chain. There is no record of an ownership change in the past 12 months for this facility, so current ratings should reflect the operator in place.
Families should review the full inspection record, staffing detail, and quality measures directly on CMS Care Compare, which is the source of this data.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Citadel Care Center-Wilmette has a CMS overall rating of 5 out of 5, above the Illinois state average of 2.55.
Does this facility accept Medicare, Medicaid, or both?
Yes, it is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.62 hours per resident per day, including 0.81 RN hours per resident per day, with a nursing turnover rate of 26.8% and a staffing star rating of 3 out of 5.
Does this facility have federal fines or penalties on record?
No, CMS records show 0 fines totaling $0.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
The provided CMS data does not indicate an abuse icon or Special Focus status for this facility.
How large is this facility and how many residents live there?
It is certified for 80 beds and had an average daily population of 59.4 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and is part of the Citadel Healthcare chain, which operates 14 facilities with an average rating of 3.2.
How long has this facility been Medicare/Medicaid certified?
It has been certified since April 15, 1997.
What do the four different CMS star ratings mean?
CMS publishes an overall rating plus separate ratings for health inspections, staffing, and quality measures (QM); this facility scores 5, 5, 3, and 5 respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided CMS data does not specify service lines like short-term rehab; contact the facility at 8472165000 and verify on Medicare Care Compare.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 8472165000 to arrange a visit and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can view the latest details at https://www.medicare.gov/care-compare/details/nursing-home/145932?state=IL.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.