Complete Care At Kensington
Waukesha, WI · Medicare and Medicaid-certified nursing home (CCN 525242) · 150 certified beds
Health inspection: 2 · Quality measures: 3 · Staffing: 1
Federal fines: 1 totaling $66,632
Phone: (262) 548-1400 · Verify on Medicare Care Compare ↗
Complete Care At Kensington has a CMS overall star rating of 1 out of 5, below the Wisconsin state average of 2.98 stars. Its health inspection rating is 2 stars and its staffing rating is 1 star.
Complete Care At Kensington reports total nurse staffing of 3.53 hours per resident per day, including 0.58 RN hours per resident per day, with a staffing star rating of 1 out of 5. Nursing staff turnover is reported at 55.8%.
Complete Care At Kensington has 1 federal fine on record totaling $66,632.00, with no payment denials reported. CMS does not display an abuse icon or Special Focus Facility designation for this facility.
About this facility
Complete Care At Kensington is a Medicare and Medicaid certified nursing home in Waukesha, Wisconsin, first approved for certification on June 17, 1971. The facility is certified for 150 beds and reports an average daily census of 68.5 residents. It is operated under a for-profit, limited liability company structure and is part of the Complete Care chain, which includes 85 facilities nationwide with an average CMS rating of 3.1 stars.
According to CMS Care Compare data, Complete Care At Kensington holds an overall star rating of 1 out of 5, which is below the Wisconsin state average of 2.98. Its component ratings are: health inspection rating of 2 stars, quality measure rating of 3 stars, and staffing rating of 1 star.
Nurse staffing data show total nurse hours per resident per day of 3.53, including 0.58 RN hours per resident per day. Nursing staff turnover is reported at 55.8%.
Regarding the penalty record, CMS lists 1 federal fine totaling $66,632.00 for this facility. There are no payment denials on record. No abuse icon is displayed for this facility in the current CMS data, and no Special Focus Facility status is indicated.
Ownership has not changed in the past 12 months according to the available data. Families are encouraged to review the full inspection history and quality measures directly on Medicare Care Compare. Data reflects the most recent CMS Care Compare vintage available at time of compilation.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
Complete Care At Kensington has an overall rating of 1 out of 5 stars, below the Wisconsin state average of 2.98 stars.
Does this facility accept Medicare, Medicaid, or both?
The facility is certified to accept both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is 3.53 hours per resident per day, with a staffing star rating of 1 out of 5 and nursing turnover of 55.8%.
Does this facility have federal fines or penalties on record?
Yes, CMS records show 1 fine totaling $66,632.00 and no payment denials.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon is displayed and the facility is not listed under the Special Focus program in the provided data.
How large is this facility and how many residents live there?
The facility is certified for 150 beds with an average daily census of 68.5 residents.
Who owns this facility — and is it part of a chain?
It is a for-profit limited liability company and part of the Complete Care chain, which has 85 facilities averaging a 3.1 star rating.
How long has this facility been Medicare/Medicaid certified?
It was first approved for certification on June 17, 1971.
What do the four different CMS star ratings mean?
CMS rates facilities on overall quality, health inspections, staffing, and quality measures, each on a 1-5 star scale; this facility scores 1, 2, 1, and 3 stars respectively.
Does this facility offer short-term rehabilitation as well as long-term care?
The data provided does not specify service types; contact the facility at 2625481400 or check Medicare Care Compare to verify.
What should I look for when touring this facility?
The data provided does not cover tour details; contact the facility at 2625481400 to arrange a visit.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's current CMS data at https://www.medicare.gov/care-compare/details/nursing-home/525242?state=WI.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.