Complete Care At Multi Medical Center Llc
Towson, MD · Medicare and Medicaid-certified nursing home (CCN 215096) · 118 certified beds
Health inspection: 4 · Quality measures: 5 · Staffing: 3
Federal fines: none on current record
Phone: (410) 821-5500 · Verify on Medicare Care Compare ↗
Complete Care At Multi Medical Center holds a CMS overall rating of 5 out of 5 stars, above the Maryland state average of 3.13. Its health inspection rating is 4 out of 5, and its staffing rating is 3 out of 5.
Complete Care At Multi Medical Center reports total nurse staffing of about 4.07 hours per resident per day, including roughly 0.97 RN hours per resident per day, with a nursing staff turnover rate of 36.4%. CMS gives this facility a staffing rating of 3 out of 5 stars.
Complete Care At Multi Medical Center has no federal fines on record and no payment denials reported by CMS. There is no abuse icon flag or Special Focus Facility designation noted for this facility in the available data.
About this facility
Complete Care At Multi Medical Center LLC is a Medicare- and Medicaid-certified nursing home in Towson, Maryland (Baltimore County), certified since June 1974. The facility is licensed for 118 beds and had an average daily census of 105.8 residents. It is operated under a for-profit limited liability company ownership structure, and CMS records show no ownership change in the past 12 months.
According to CMS Care Compare, the facility holds an overall star rating of 5 out of 5, which is above the Maryland state average of 3.13. Its component ratings are: health inspection rating of 4 out of 5, quality measure (QM) rating of 5 out of 5, and staffing rating of 3 out of 5.
On staffing, CMS reports total nurse staffing of 4.07 hours per resident per day, including 0.97 RN hours per resident per day. Nursing staff turnover is reported at 36.4%.
Regarding the penalty record, CMS shows no federal fines on record for this facility (0 fines totaling $0.00) and no payment denials on record. There is no abuse icon flag and no Special Focus Facility designation noted in the data provided.
This facility is part of the Complete Care chain, which operates 85 facilities nationally with an average chain rating of 3.1, meaning this individual location's overall rating exceeds its chain's average.
Source: CMS Medicare Care Compare.
Questions families ask
What is this nursing home's CMS overall star rating and how does it compare to the state average?
It holds a CMS overall rating of 5 out of 5 stars, which is above Maryland's state average of 3.13.
Does this facility accept Medicare, Medicaid, or both?
This facility accepts both Medicare and Medicaid.
How well is this facility staffed — nurse hours per resident and turnover?
Total nurse staffing is about 4.07 hours per resident per day, including 0.97 RN hours per resident per day, with a 36.4% nursing turnover rate; CMS rates staffing 3 out of 5 stars.
Does this facility have federal fines or penalties on record?
No, CMS records show zero fines totaling $0.00 and no payment denials for this facility.
Has CMS flagged this facility for abuse or placed it in the Special Focus program?
No abuse icon or Special Focus Facility designation is noted for this facility in the CMS data provided.
How large is this facility and how many residents live there?
It is certified for 118 beds and had an average daily census of 105.8 residents.
Who owns this facility — and is it part of a chain?
It is owned as a for-profit limited liability company and is part of the Complete Care chain, which operates 85 facilities nationally with an average rating of 3.1.
How long has this facility been Medicare/Medicaid certified?
It has been certified since June 1, 1974.
What do the four different CMS star ratings mean?
CMS rates facilities on overall (5/5), health inspections (4/5), quality measures (5/5), and staffing (3/5), each reflecting different aspects of care and compliance.
Does this facility offer short-term rehabilitation as well as long-term care?
The provided data does not specify service types; contact the facility at 4108215500 and verify on Medicare Care Compare.
What should I look for when touring this facility?
This data does not cover tour details; contact the facility at 4108215500 and verify current conditions on Medicare Care Compare.
How do I verify this facility's current record on Medicare Care Compare?
You can review the facility's full record at https://www.medicare.gov/care-compare/details/nursing-home/215096?state=MD.
Data: CMS Care Compare (Aug2026 refresh). Star ratings, staffing hours, and penalty records are CMS's official published measures. Always tour the facility, review the current inspection record, and verify details with Medicare before making care decisions.